Temiloluwa S.
Mid-Level IT Infrastructure Support Specialist
Open to offersNew to PlatformPortfolios
About
Temiloluwa (Temi) S. is a seasoned Network and IT Infrastructure Support professional based in Mansfield, TX, with over four years of experience in supporting enterprise technology environments. With a Master of Science in Technology Management, Temi is highly skilled in LAN/WAN and wireless networking fundamentals, TCP/IP, DNS, DHCP, and VPN concepts. Currently working for Hardy Industries Inc as an Information Technology Field Technician, Temi provides hands-on field IT support, resolving workstation, peripheral, and network-related issues. Previously, as an Information Technology Specialist at Advantest, Temi delivered Tier 3 enterprise IT support, collaborating with operations and engineering teams to ensure production continuity. Additionally, at Handshake AI, Temi develops Python-based scripts to enhance automation and analytics capabilities. Temi holds a Google IT Support Professional Certificate and has completed training in Real-Time Cyber Threat Detection, reflecting a strong commitment to security remediation and technical excellence.
Experience
Information Technology Field Technician
Hardy Industries Inc · 2026 — PresentDelivered hands-on field IT support for hardware, software, endpoint, and connectivity technical service requests across distributed environments. Documented findings while troubleshooting workstation, peripheral, and network-related issues, escalating complex problems as necessary to ensure service reliability. Assisted with equipment setup, technical validation, user support, and issue resolution in on-site environments.Information Technology Specialist (Level 3) - Contract
Advantest · 2024 — 2025Provided Tier 3 enterprise IT support for production operations by resolving various hardware, software, endpoint, identity access, and connectivity issues. Utilized remote tools alongside hands-on diagnostics to troubleshoot problems, executing on-site desktop repairs and peripheral delivery when necessary. Engaged with operations and engineering teams to ensure minimal downtime in a high-availability environment while documenting root causes and contributing to knowledge-base content for endpoint security remediation and compliance alignment.AI Project & IT Programming Associate
Handshake AI · 2025 — PresentDeveloped scripts in Python and structured data workflows to support automation, analytics, validation, and decision-support initiatives. Translated business and technical requirements into repeatable technical solutions while adhering to documentation and iterative delivery standards.Product Technician - Contract
Arrow Electronics · 2025 — 2025Conducted hardware diagnostics and technical validation, identifying issues and documenting findings in collaboration with engineering teams. Escalated inconsistencies that impacted reliability, traceability, and quality outcomes.Asset Specialist
Carvana · 2024 — 2024Managed secure IT asset decommissioning and migration during a multi-floor office transition, overseeing workstation provisioning and endpoint configuration. Maintained precise inventory records and organized enterprise equipment for lifecycle management, staging, and e-waste processing while providing additional desktop support to users to assist with project completion.Lead Programmer
Variosystems · 2021 — 2022Supported automated inspection systems within a manufacturing setting by maintaining AOI programs, technical standards, and machine reliability. Created and updated technical work instructions, provided training to operators, facilitated equipment maintenance, and worked alongside engineering and quality teams.
Skills & Expertise
Education
- Master of Science, Technology ManagementUniversity of Arizona Global Campus · — — 2026
- Bachelor of Science, Information TechnologyUniversity of Arizona Global Campus
- Associate of ArtsTarrant County College