Tendai H.

Tendai H. is a dedicated sales professional with over four years of experience specializing in customer service and lead management. Currently serving as an Appointment Setter / SDR at TCCC-South Africa, Tendai excels in contacting and qualifying potential clients, scheduling meetings, and maintaining accurate CRM records. His role involves providing superior customer service through various communication platforms, supporting administrative tasks, and contributing to process enhancement initiatives. Previously, at OM Talent, Tendai was a Customer Service Agent, managing calls and resolving customer inquiries with a focus on satisfaction. His leadership skills were honed as a Team Leader at Lifewell group, where he ensured team performance exceeded targets. Further experience includes roles in sales and marketing at the Riva Group and Riva Wellness and Beauty Clinic, where he developed strategies, managed communications, and analyzed client bases. Tendai holds certificates in Office Management from Funda Institute and IT from Atvance Academy, leveraging skills in CRM software, Microsoft Office, and communication tools such as Slack and TeamViewer.