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TICIANA S. — Junior Administrative Assistant from Brazil

TICIANA S.

Junior Administrative Assistant

Brazil 2-3 years
Open to offersNew to Platform
Languages
Portuguese
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About

Ticiana S. is an accomplished Auxiliary Administrator with a diverse professional background in the telecommunications, internet, and consumer goods sectors. With a degree in Technology in Human Resource Management from Unijorge, her educational foundation is complemented by proficiency in Office Suite, SAP, and WFM systems. At Tellus Informática e Telecomunicações, she manages service orders, enhances customer support, and extracts and analyzes reports, contributing significantly to operational efficiency. Previously, as a Junior Commercial Attendant at Planet Internet, she excelled in problem resolution and maintained meticulous customer data records. Earlier, with El Elion and PepsiCo, she demonstrated her organizational prowess in inventory management, client interaction, and sales promotion, building strategic relationships to optimize product display and sales. Her efforts consistently support administrative excellence and team synergy. Ticiana is known for her dedication and commitment to enhancing company processes.

Experience

  • Administrative Assistant

    Tellus Informática e Telecomunicações LTDA · 2025 — Present
    Performed data entry and completion of service orders. Provided customer service and generated reports while creating spreadsheets. Assisted the field technical team through consultation and support. Managed and scheduled service orders within the system.

  • Junior Commercial Attendant

    Planet Internet · 2021 — 2025
    Compiled reports and spreadsheets, handled telephone inquiries, and resolved customer issues. Supported field technicians and external sales consultants while drafting contracts and updating customer plans and data. Organized schedules and routes for technicians, as well as verified customer documents to ensure data security and privacy.

  • Administrative Assistant

    El Elion · 2017 — 2021
    Reviewed invoices, payment slips, and bills while providing customer assistance via phone, email, or in-person. Assisted in organizing schedules and daily activities.

  • Sales Promoter

    PepsiCo do Brasil · 2016 — 2016
    Organized products on shelves and provided customer service at points of sale. Conducted inventory checks and replenished stock. Scheduled visits to sales locations and established relationships with store managers to enhance product visibility.