Timothy C.
Senior Quality Control Inspector
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Timothy C. is an accomplished Quality Control Inspector with a profound grasp of operations management in the automotive industry, evidenced by a nearly decade-long tenure at Hyundai Automotive SA's OEM Parts distribution center. Leveraging 9 years in warehousing and procurement, along with 4 years in quality assurance, he has honed his proficiency in managing quality from inbound operations to dispatch, ensuring adherence to industry standards. Timothy spearheaded the training and development of quality and warehouse teams, enhancing their product knowledge and handling skills. His strategic analysis of operational processes has led to increased efficiency and cost reduction. Proficient in inventory management, SAP PPM/MM, and technical support, he facilitated logistics, transportation coordination, and dealer network support through comprehensive troubleshooting and resolution. Timothy holds a Bachelor of Business Administration from Stadio High Education Johannesburg and possesses a recognized skill set in advanced Microsoft Excel and other critical systems, underscoring his role in improving operational excellence.
Experience
Quality Control Inspector
Hyundai Automotive SA · 2017 — 2026Oversaw quality management throughout operations from inbound to dispatch. Ensured the proper handling and storage of products to prevent damage while maintaining supplier relationships. Ensured compliance with industry standards and Quality Control regulations. Trained and developed the Quality team and warehouse staff in necessary skills, product knowledge, and handling techniques. Analyzed operational processes to improve efficiency and customer satisfaction. Managed inventory levels, tracked stock movements, and optimized storage and shipping procedures. Provided administrative support and created weekly reports. Coordinated logistics and transportation, including scheduling and routing. Offered quality and technical support to the dealer network via multiple channels, resolving issues efficiently.Technical Support Assistance
Hyundai Automotive SA · 2020 — 2022Delivered technical support to the dealer network using various communication platforms, resolving issues and troubleshooting as necessary. Ensured stock availability and optimal levels were maintained. Utilized diagnostic tools such as Snap on, Microcat, WPC to troubleshoot technical problems, identifying root causes. Maintained comprehensive knowledge of the products and services offered, including their features and specifications.Claims Coordinator
Hyundai Automotive SA · 2019 — 2020Oversaw the claims processing and resolution in collaboration with stakeholders including the warehouse, departments, dealer network, and suppliers. Ensured timely submissions to suppliers and investigated claims by gathering information and evidence. Communicated with stakeholders to facilitate seamless resolution and provided updates on claim statuses. Maintained accurate claims data, tracked the status of claims, and conducted local procurement ensuring cost-effectiveness. Performed analysis to support claims resolution and procurement decisions, and monitored shipment ETA to ensure accurate stakeholder communication.Warehouse operations
Hyundai Automotive SA · 2017 — 2019Managed the receipt and unpacking of products to ensure accurate inventory levels and prevent shortages. Conducted inspections for damage and ensured the efficient put-away of products to avoid loss. Handled picking and packing of orders accurately for timely shipment. Verified shipments and receipts, ensuring adherence to company policies. Maintained precise inventory levels and addressed discrepancies. Promoted safety by maintaining an organized work environment compliant with health regulations. Engaged in cycle counting to ensure inventory accuracy and communicated effectively with warehouse staff and management.
Skills & Expertise
Education
- Bachelor of Business AdministrationStadio High Education · — — 2024
- National Senior Certificate (Matric)Katlehong High School · — — 2009