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Valentina M. — Mid-Level Business Systems Analyst from Colombia

Valentina M.

Mid-Level Business Systems Analyst

Colombia 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Valentina M. is an experienced Business Analyst and Industrial Engineer with over five years of hands-on experience delivering system implementations and driving process optimization across industries such as HR services, nonprofit, SaaS, and banking. In her roles at global organizations including Colography, Mercy Corps, Cafeto Software, and Banco de Occidente, she has led end-to-end Agile delivery, specializing in requirements gathering, sprint documentation, and test script execution. Valentina has overseen HR system automation, collaborated with LATAM and global teams, and driven operational improvements with a strong focus on data mapping and database documentation. Her background combines stakeholder management, system validation, and process analysis using tools like JIRA, Confluence, and Office 365 in remote-first and international environments.

Experience

  • Business Analyst

    Colography · 2025 — 2025
    Prepared and executed sprint-level test scripts to ensure comprehensive validation of requirements and delivery of high-quality features. Maintained sprint documentation encompassing functional requirements, acceptance criteria, and delivery artifacts to facilitate alignment between business and technical teams. Documented database tables and data structures to support consistency, traceability, and long-term system maintainability.

  • Business Analyst

    Mercy Corps · 2022 — 2025
    Managed the end-to-end implementation of HR systems automation projects, converting manual workflows into scalable self-service platforms within a global nonprofit framework. Served as the main point of contact between LATAM stakeholders and global HR/IT teams to ensure compliance, process alignment, and consistent service delivery. Conducted process analysis and future-state design to identify operational challenges and align solutions with the organization’s goals. Executed data mapping and transformation analysis across HRIS and reporting systems, collaborating with technical teams to address logic, data quality, and integration challenges. Governed functional requirements, user stories, and process flows, while managing global support queues.

  • Business Analyst

    Cafeto Software · 2022 — 2022
    Functioned as a liaison between clients and internal development teams for a B2B SaaS platform. Converted client requirements into technical specifications and prioritized features utilizing Agile methodologies. Conducted system analysis to identify integration challenges and enhanced process documentation. Worked alongside QA teams to carry out validation and post-release testing.

  • IT Analyst

    Banco de Occidente · 2019 — 2022
    Led the redesign and optimization of internal banking processes, resulting in improved operational KPIs. Managed vendor relationships and contract administration for internal banking systems, which included service delivery oversight, follow-ups, coordination of renewals, and invoice submissions. Provided operational support to IT and business units by managing incident resolution, administrative documentation, and ensuring internal compliance. Supervised access management processes and maintained necessary records for audits and operational continuity.