Varun M.

Directed the comprehensive technical design and architecture for Salesforce CPQ and Revenue Cloud implementations. Managed the entire Quote-to-Cash (Q2C) architecture, overseeing product configuration, pricing models, quoting, contracting, billing, and revenue recognition. Engineered complex CPQ capabilities, which included product and bundle configuration, pricing rules, discount schedules, and quote templates. Deployed Revenue Cloud functionalities such as subscription management, billing, invoicing, and usage-based pricing models. Spearheaded the architecture and implementation of Certinia PSA solutions, focusing on projects, resource management, and time & expense tracking. Developed scalable PSA data models and automation frameworks to support professional services operations. Provided scalable Sales Cloud solutions encompassing lead-to-opportunity lifecycle, pipeline management, and sales process automation. Executed Service Cloud features like case management and automation workflows to enhance customer experience. Constructed Experience Cloud solutions to facilitate partner and customer collaboration. Delivered insights via analytics and reporting on utilization and project financial performance. Organized stakeholder workshops across APAC, defining data migration and integration strategies. Acted as Project Manager for implementations, facilitating Agile delivery and stakeholder communication. Oversaw a team of Salesforce professionals, focusing on performance reviews and continuous skill development. Coordinated learning initiatives for a team of 25, aligning them with project objectives. Collaborated with leadership in Sales, Finance, Operations, and Professional Services to convert business objectives into technical solutions. Created automation frameworks utilizing Salesforce Flows and Apex. Designed integrations with DocuSign, Conga, and other enterprise systems. Implemented CI/CD deployment practices while reviewing architecture and code to ensure governance.

Executed end-to-end Quote-to-Cash (Q2C) implementations, covering CPQ, Contract Lifecycle Management, billing, and revenue management. Crafted intricate pricing models, which included subscription, tiered, and volume-based pricing. Developed custom functionality on Salesforce utilizing Apex and Visualforce. Created a CPQ Migration Tool to facilitate seamless data transitions across different Salesforce environments. Delivered over 100 enterprise product demonstrations that highlighted CPQ architecture and revenue lifecycle processes. Configured various Salesforce platform features, such as custom objects, profiles, roles, flows, and dashboards. Assisted in enterprise Salesforce implementations for clients located in North America, EMEA, and APAC.

Contributed to the development of a property management desktop application using C# and .NET. Implemented OTP authentication as well as automated reminders for deal renewals.