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Vincent A. — Junior Social Media Manager from Philippines

Vincent A.

Junior Social Media Manager

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishJapanese
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About

Vincent A. is a highly skilled Social Media Manager and Email Customer Service Representative with substantial experience in enhancing social media presence and providing professional customer support. At We Whiten, he successfully increased Instagram's follower growth by 30% through strategic content creation, visual branding, and effective use of social media advertising. Vincent's expertise extends into video evaluation at Crowdgen Pro, where he assessed over 350 short-form videos for platforms like TikTok and Instagram, aiding in content optimization and AI training. His role at Transcom involves resolving healthcare-related inquiries, ensuring patient satisfaction through accurate data entry and efficient email communication. Vincent's skills in Social Media Strategy, Paid Advertising, and Analytics & Reporting, combined with a BS in Electronics and Communication Engineering, underpin his ability to navigate the dynamic tech landscape, focusing on trend analysis and strategic improvements.

Experience

  • Social Media Video Evaluator

    Crowdgen Pro · 2025 — Present
    Evaluated over 350 short-form videos on TikTok, Instagram Reels, and Facebook Reels for content quality, engagement, and relevance to users. Documented detailed feedback and performance metrics using internal evaluation tools and identified trends to support content optimization.
  • Email Customer Service Representative

    Transcom (Healthcare) · 2025 — Present
    Handled customer inquiries via email, delivering professional assistance for healthcare-related concerns. Supported patients with mental health service inquiries and documented interactions to ensure accurate updates in the system.
  • Social Media Manager

    We Whiten · 2023 — 2023
    Initiated and managed direct message interactions with potential and existing clients on Instagram. Developed visually appealing and captivating Instagram posts in alignment with the brand's aesthetic and messaging.
  • Cold Caller

    USA Global Marketing Inc. · 2023 — 2023
    Gathered accurate customer information during conversations to facilitate appointment setting. Created and maintained a sales prospecting database ensuring new entries met standards for accuracy.

Skills & Expertise

Education

  • BS in Electronics and Communication Engineering
    Jose Rizal University · — — 2019