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Wendy M. — Senior Operations and Human Resources Coordinator from Philippines

Wendy M.

Senior Operations and Human Resources Coordinator

Philippines No experience yet
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About

Wendy M. N. is an experienced operations and administrative professional with over nine years in supporting production operations, human resources, and customer coordination. She has developed a solid track record at Universal Robina Corporation in various roles such as Operations Crew, Human Resource Business Partner, Operations Encoder, Production Planner, and Customer Service Representative. Wendy excels in operations coordination, data entry, and report preparation, leveraging her skills in Microsoft Office and Google Workspace to maintain accurate records and reports. She is proficient in managing employee records, overseeing inventory reporting, and supporting efficient business processes. Her academic background includes a Bachelor of Science in Business Administration with a major in Marketing Management from Our Lady of Fatima University. Wendy is fluent in English and Filipino, with remote work readiness supported by high-speed internet and flexible availability across multiple time zones.

Experience

  • Operations Crew

    Universal Robina Corporation · 2025 — 2026
    Oversaw the processes for production date and expiration date coding on plastic packaging materials, ensuring compliance with labeling requirements for daily operations. Organized documentation and updated production-related records to facilitate efficient workflows in the packing department. Collaborated with operations teams to confirm requirements and ensure assigned production tasks were accurately addressed.

  • Human Resource Business Partner

    Universal Robina Corporation · 2022 — 2025
    Managed timekeeping records for URC-AIG farm employees, ensuring precise attendance documentation and HR record maintenance. Organized employee engagement initiatives and company events to foster improved communication and participation among teams. Supported various HR processes including employee relations, coordination, and documentation.

  • Operations Encoder

    Universal Robina Corporation · 2021 — 2022
    Updated and processed operational data to guarantee accuracy in production and inventory records. Created reports to monitor finished goods and maintained systematic records for operational tracking. Coordinated with internal teams to verify data entries in support of daily reporting needs.

  • Production Planner

    Universal Robina Corporation · 2017 — 2021
    Facilitated production planning efforts by consolidating operational data that aided in managing inventory and production schedules. Generated reports for finished goods and tracked inventory changes using both manual and system-based methods. Liaised with sales agents and operations teams to communicate customer orders and optimize the flow of order processing.

  • Customer Service Representative

    Universal Robina Corporation · 2015 — 2017
    Addressed customer concerns through effective communication and accurate information management. Handled customer inquiries in accordance with company protocols and service quality standards. Maintained detailed records of customer interactions and case documentation.