Yoliswa S.

Yoliswa S. is a customer-focused Business Management professional with extensive experience in administrative operations and client management. Holding an N4, N5, and N6 qualification, along with certifications in Business Analysis and Digital Marketing, Yoliswa has proven skills in managing front-office operations, coordinating schedules, and maintaining customer records. Her career includes roles such as an Administrative Support and Operations Assistant, where she facilitated communication between stakeholders and supported workflow management, as well as a Remote Customer Engagement Specialist at Cloudworkers, where she handled digital communication channels effectively. Yoliswa's technical proficiencies include Microsoft Office Suite, Google Workspace, CRM Systems, and data management systems. She is equipped to enhance client satisfaction and retention through positive engagement, demonstrating strong written communication and multitasking abilities. She is an ideal candidate for roles in Customer Success, Virtual Assistance, Appointment Setting, and Administrative Operations.