Yudha H.

Yudha H. is a seasoned professional in the realms of Customer Experience and Business Operations with over seven years of experience in managing and optimizing service processes. He has demonstrated progressive leadership, having advanced from a Customer Service Representative to the Head Division within an Online Gaming, Software Development, and IT Solutions enterprise. In his current role as the Founder and Operations Manager of Neverfade Studio, Yudha leads diverse business units, including Tattoo Studio, Body Piercing, and Barbershop, focusing on operational workflow enhancements and superior customer service. He has developed online booking systems and optimized digital presence using tools like WordPress and Elementor, significantly contributing to the studio's growth initiatives. Skilled in Process Improvement and SOP Development, he coordinates cross-functional marketing campaigns ensuring strategic alignment and business expansion. Yudha is proficient in using platforms such as Google Workspace and Airtable to manage business operations and drive customer engagement strategies.