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Zandrew S. — Mid-Level B2B Sales Representative from Philippines

Zandrew S.

Mid-Level B2B Sales Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Zandrew S. is an experienced Sales Development Representative with a strong background across industries such as e-commerce, healthcare, and SaaS. At Whova, he conducted outbound lead generation via cold calling, email, and LinkedIn, and maintained CRM records to boost lead tracking and sales efficiency. As a Senior Sales Manager and Trainer at DD&E.Co, Zandrew S. led and trained sales teams, developed training materials centered on customer relationship management and lead nurturing, and increased conversion rates. His tenure at ECOSA and IBEX involved delivering multi-channel customer support and resolving technical issues. He also provided empathetic healthcare support at Mira Mace, handling patient inquiries and eligibility assessments. Zandrew S. holds a Bachelor of Business Administration from Capitol University of Cagayan and a Bachelor in Education from DOSCST.

Experience

  • Healthcare Representative

    Mira Mace · 2026 — Present
    Managed inbound calls from patients seeking support for their healthcare needs through insurance plans. Conducted preliminary assessments to evaluate eligibility for services, ensuring accurate documentation and providing empathetic guidance to patients.

  • Sales Development Representative

    Whova · 2025 — Present
    Conducted outbound prospecting via cold calling, emails, and LinkedIn to locate potential clients. Generated qualified leads and arranged discovery calls for the sales team. Maintained precise records in CRM to enhance lead tracking and follow-up efficiency.

  • Customer Service Representative / E-commerce

    ECOSA · 2023 — Present
    Delivered excellent multi-channel support, promptly resolving technical issues to enhance the customer experience.

  • Senior Sales Manager / Trainer

    DD&E.Co · 2022 — Present
    Led and trained a productive sales team, focusing on enhancing conversions and the quality of leads. Created training materials centered on prospecting, lead nurturing, and customer engagement.

  • Technical Support / Customer Service Representative / Sales

    IBEX · 2018 — Present
    Provided technical support and customer service, addressing inquiries and concerns while delivering solutions. Fostered customer satisfaction and achieved sales targets through effective communication and relationship building.

  • Customer Support / Order Taking

    IQOR · 2016 — Present
    Responded to phone calls for a prominent RTW brand in the US, assisting customers in placing orders. Handled processes related to refunds, returns, and replacements while managing customer inquiries and technical issues.

Skills & Expertise

Chat SupportCustomer SupportSDRAI and Data ScienceSaaS Sales RepresentativeLead Generation Cold CallingCRME-CommerceTechnical Support SpecialistEmail SupportSales

Education

  • Bachelor of Business Administration
    Capitol University of Cagayan · 2023 — 2024
  • Bachelor in Education
    DOSCST · 2014 — 2015