Zoe J.
Senior Software Quality Assurance Engineer
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Zoe J. is a Senior Software Quality Assurance Engineer based in New York, United States, with over 7 years of experience in delivering superior software quality across web, mobile, and distributed systems. She excels in architecting and implementing robust automation frameworks using tools like Cypress, Playwright, and Selenium. Her efforts in embedding shift-left practices and AI-assisted test generation have resulted in significant improvements in release cycle compression by 60% and regression coverage exceeding 90%. At SG. Consulting, she designed and managed large-scale test frameworks, enhancing cross-platform coverage and reducing production defects significantly through advanced contract testing and CI/CD quality gates. Zoe's expertise with modern QA methodologies and performance testing tools is evident through her strategic roles at Persona, where she automated API tests and optimized mobile testing processes, significantly improving efficiency and reliability. Her educational background includes a Bachelor's degree in Computer Science from Central University, complementing her extensive technical certifications.
Experience
Senior Software QA Engineer
SG. Consulting · 2023 — 2026Developed a hybrid Page Object Model framework using Cypress and JavaScript, enhancing end-to-end coverage on the customer portal. Created a Playwright and TypeScript framework, accommodating over 4,200 tests across multiple product lines. Contributed to a cross-platform strategy integrating web, iOS, and Android through Playwright and Appium, increasing coverage from 62% to 94%. Collaborated with engineering leads on shift-left practices and Pact contract testing, reducing production defects year-over-year. Integrated AI-assisted test authoring tools, resulting in faster creation and reduced maintenance time. Established CI/CD quality gates utilizing GitHub Actions and Jenkins, with parallel Docker runners, significantly improving build feedback times. Provided mentorship to six QA engineers, enhancing overall contributions to frameworks.Senior QA Automation Engineer
Persona · 2020 — 2023Created an automation suite with Selenium WebDriver in Python and Java, using Pytest and TestNG, thus replacing manual regression efforts and enhancing efficiency. Developed over 600 API automation tests employing REST Assured and Postman/Newman, effectively identifying integration defects before merge processes. Ensured compatibility of mobile experiences across more than 30 device-OS combinations through Appium and BrowserStack. Conducted performance evaluations on staging APIs via JMeter and k6, achieving notable latency reductions. Implemented Behavior-Driven Development practices with Cucumber, improving traceability and decreasing scope ambiguity issues. Utilized Docker Compose and Jenkins for containerized test execution, significantly shortening regression test cycles. Worked with development teams to perform root-cause analysis and enhance testability, reducing defect turnaround times.Software QA Engineer
Spero · 2018 — 2020Authored test cases and plans within Zephyr and TestRail, which improved sprint coverage metrics significantly. Executed manual functional, smoke, and regression testing across five web modules, logging over 400 reproducible defects. Carried out exploratory and risk-based testing each sprint, complementing automated checks with manual coverage. Initiated basic Selenium WebDriver scripts in Python and Java, automating key regression tests. Integrated automated test suites into Jenkins, leveraging Slack and email notifications for real-time updates. Conducted data verification in PostgreSQL and MySQL through SQL queries, identifying numerous integrity issues. Managed the defect lifecycle utilizing JIRA and Zephyr, addressing over 1,200 bugs and optimizing close-out timelines.
Skills & Expertise
Education
- Bachelor in Computer ScienceCentral University