Roadside Assistance Dispatcher (Fresh Graduates Welcome)

About the Role

We are looking for motivated and reliable individuals to join our team as Roadside Assistance Dispatchers. This role is perfect for fresh graduates or individuals looking to start a career in operations and dispatching.

No prior dispatch experience is required, we will provide the necessary training. What matters most is your ability to communicate clearly, stay organized, and remain calm in a fast-paced environment.

You will be responsible for coordinating roadside services such as towing, lockouts, jump-starts, tire changes, and fuel delivery while ensuring customers receive timely assistance.

Key Responsibilities

• Answer inbound calls from customers requesting roadside assistance
• Collect and accurately record customer and vehicle information
• Dispatch jobs to towing or roadside service providers
• Monitor ongoing jobs and provide updates when needed
• Communicate clearly with both customers and service partners
• Ensure jobs are properly documented and completed in the system

Requirements

• Fresh graduates are welcome to apply
• Strong verbal and written English communication skills
• Comfortable using computers and online systems
• Ability to multitask and stay organized in a fast-paced environment
• Willingness to learn dispatch processes and systems
• Reliable internet connection and quiet workspace (remote role)
• Strong sense of responsibility and attention to detail

Ideal Candidate

• A fast learner who can adapt quickly
• Comfortable speaking with customers over the phone
• Organized and able to manage multiple tasks
• Has a strong work ethic and willingness to grow

What We Offer

• Full training and onboarding support
• Competitive base pay
• Performance-based incentives
• Structured workflow and systems
• Opportunities for career growth within the company

If you are motivated, reliable, and eager to learn, we encourage you to apply and start building your career with us.