Post a Job Free
0 viewsjobseeker
Salvador O. — Mid-Level Retail Department Manager from Philippines

Salvador O.

Mid-Level Retail Department Manager

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
Watch video introduction
Get to know me better
Contact information and social networks are private. Connect to unlock.
Hidden

About

Salvador O. is a seasoned professional with extensive experience in the retail industry, having managed significant operations and teams in various roles. As the Department Manager for the Lifestyle Department at Virgin Megastore in Muscat, Oman, he led a team of eight, optimizing workflows and driving business strategy to expand traffic and profitability. His tenure involved close collaboration with marketing and product teams, emphasizing team alignment with store operations and promotion of KPIs. Previously, as the Primary Cashier at Virgin Megastore in Dubai, UAE, Salvador oversaw cashier operations, contributed to staff training, and liaised with suppliers regarding product issues. He began his career in customer service, supporting major clients like AT&T and Washington Mutual Bank. His proficiency spans across leading retail operations, conducting effective communication with stakeholders, and implementing strategic business processes using tools such as Microsoft Office and Dynamics 365. Salvador holds a Bachelor’s degree in Economics from Adamson University in Manila, Philippines.

Experience

  • Department Manager – Lifestyle Department

    Virgin Megastore · 2015 — 2025
    Managed a team of 8 members, including 2 support staff and 4 brand promoters. Scheduled weekly team rosters and facilitated daily briefings to ensure alignment on store operations, KPI goals, and current promotions. Developed business strategies for increasing store traffic and profitability through coordinated meetings with the marketing and product teams. Managed staff performance by setting daily objectives and providing targeted training and coaching.

  • Team Leader – Billing and Collection Department – Corporate Accounts

    ICTI-Jaspage · 1999 — 2023
    Led a team of 4 account specialists to support the company’s corporate customers. Held weekly meetings on account reconciliation and payment collection while coordinating with the accounts department. Recommended accounts for service cancellation and managed the company’s petty cash fund, payroll commissions, and cash positioning.

  • Primary Cashier

    Virgin Megastore · 2011 — 2015
    Supervised the daily operations of 3 cashiers, ensuring compliance with store protocols and transaction efficiency. Conducted daily briefings on sales targets, promotions, and upcoming events. Trained new cashiers and provided instruction to existing staff while managing supplier correspondence regarding repairs and defective items.

  • Cashier

    Virgin Megastore · 2009 — 2011
    Performed cashier tasks such as processing cash and card transactions while delivering outstanding customer service. Assisted customers in finding and purchasing products, coordinated product transfers between store locations, and communicated with retail partners to address issues related to repairs and defective items.

  • Sales Advisor

    Cellucom LLC · 2007 — 2009
    Provided exceptional customer service by assisting customers in selecting products and demonstrating their features. Coordinated with retail partners to resolve repair and defective item issues and participated in training sessions for new mobile and computer product launches.

  • eREP

    People Support · 2006 — 2007
    Offered customer service support to Washington Mutual Bank customers, handling inquiries such as balance checks, money transfers, dispute resolutions, and product information.

  • Customer Service Representative

    VXI Philippines, Inc. · 2004 — 2006
    Assisted AT&T customers with their long-distance call services and made outbound calls promoting long-distance offerings to customers across the US.