As a Virtual Assistant/NEMT Dispatcher, you will play a vital role in our mission to provide dependable non-emergency medical transportation and courier services in the Raleigh NC region. This Remote position is perfect for detail-oriented individuals who are passionate about supporting efficient operations in a fast-growing start-up environment.
What You'll Do
- Manage scheduling and dispatching of non-emergency medical transportation services.
- Communicate effectively with clients to confirm appointments and address any concerns.
- Coordinate with drivers to ensure timely pickups and drop-offs.
- Maintain accurate records of transportation requests and service logs.
- Assist in optimizing routes for efficiency and cost-effectiveness.
- Support administrative tasks such as data entry and customer service inquiries.
- Collaborate with team members to enhance overall service delivery.
What You Bring
- Proven experience in a virtual assistant or dispatch role, preferably in transportation or logistics.
- Strong organizational skills and the ability to multitask effectively.
- Excellent communication skills, both verbal and written.
- Familiarity with scheduling software and dispatch systems.
- Proficiency in Microsoft Office Suite and other relevant tools.
- Ability to work independently and manage time efficiently.
- A proactive approach to problem-solving and customer service.
Details
- Work Mode: Remote
- Salary: $2.5-$3/hr
- Job Type: Part-time
