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Aaron E. — Mid-Level Administrative Virtual Assistant from Philippines

Aaron E.

Mid-Level Administrative Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Aaron N. is a results-driven Virtual Assistant and Administrative Support Specialist with a wealth of experience in diverse sectors such as logistics and customer service. At BLX / WWEX Logistics, he excelled in coordinating shipment tracking and logistics operations using Macropoint, while maintaining accuracy with Google Sheets. Further, as a Customer Service Virtual Assistant for the FVA's Bedding Company Account, he effectively managed customer interactions, guiding them through orders and deliveries during peak sales periods. His role at NUSUN Solar Company expanded to HR & Payroll Virtual Assistant, where he supported payroll processing and organized workflows using Notion and Salesforce. His adeptness with technologies like Google Workspace and AI tools such as ChatGPT and Claude AI ensures streamlined workflows and enhanced operational efficiency.

Experience

  • HR & PAYROLL VIRTUAL ASSISTANT

    NUSUN Solar Company · 2025 — 2026
    Supported payroll processing and managed commissions using Salesforce. Organized workflows and internal documentation in Notion, and assisted with HR administration and employee support tasks. Built and maintained databases through Google Sheets and Notion, contributing to improved operational efficiency via administrative support.
  • CUSTOMER SERVICE VIRTUAL ASSISTANT

    FVA – Bedding Company Account · 2024 — 2025
    Managed inbound customer calls during peak sales periods. Assisted customers with order inquiries, delivery tracking, and product-related concerns. Delivered professional customer support while ensuring client satisfaction, and gained hands-on experience with Amazon workflows and customer processes.
  • LOGISTICS VIRTUAL ASSISTANT

    BLX / WWEX Logistics · 2021 — 2024
    Coordinated shipment tracking and logistics operations for freight brokers. Monitored driver locations and shipment movement through Macropoint, while maintaining accurate shipment records in Google Sheets. Communicated with drivers about ETA updates and delivery status, and assisted in logistics reporting and operational coordination.

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