Junior Customer Service & Operations Specialist
Open to offersNew to PlatformAbdelrhman Y. is a versatile professional with strong expertise in customer service, counter operations, and accounting, reflected in his roles at prominent organizations like Maersk and Rock for Glaze and Porcelain. Beginning his career in accounting, Abdelrhman deftly prepared invoices and financial reports, enhancing client relations and operational efficiencies. In his tenure with Dubai Ports, he skillfully coordinated container operations and communicated with planning departments, enhancing logistical coordination. Currently, at Maersk, Abdelrhman serves as a counter agent, where he applies his in-depth knowledge of shipping documentation and port operations while managing bookings, logistics reports, and customs clearances. His proficiency with Microsoft Office and SAP further supports his ability to handle complex financial and operational tasks. Abdelrhman holds a degree in Business Administration and Accounting from Future Academy, where he graduated with a distinguished 'Very Good' grade. He continuously updates his skills through courses in supply chain management and data analytics tools like Power BI.
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