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Abegail E. — Senior Operations and Customer Service Specialist from Philippines

Abegail E.

Senior Operations and Customer Service Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Abegail A., a Senior Operations and Customer Service Specialist, brings a wealth of expertise in customer relations and operational efficiency. With a career spanning multiple key roles, she has honed her skills at notable companies such as VXI Global Inc. and Travel + Leisure Global Support Services Philippines, Inc. Her proficiency in roles like Customer Service Representative and Inbound Consultant at SBARRO and STARTEK Philippines, Inc., underscores her commitment to delivering exceptional customer service and managing operations in high-pressure environments. Abegail is adept at using Point of Sale (POS) systems and excels in multi-tasking and organization. She is fluent in both English and Filipino, ensuring effective communication across diverse client bases.

Experience

  • Senior Operation and Customer Service Specialist

    Travel + Leisure Global Support Services Philippines, Inc · 2025 — Present
    Managing customer operations and service strategies, focusing on delivering high-quality support.
  • Email Consultant

    VXI Global Inc. – SM City Clark, Tech Hub Bldg. 6 · 2024 — 2025
    Providing consulting support via email to enhance customer experience and resolve inquiries.
  • Customer Service Representative

    VXI Global Inc. – SM City Clark, Tech Hub Bldg. 6 · 2022 — 2025
    Engaging with customers to provide assistance and resolve issues through effective communication.
  • Inbound Consultant

    VXI Global Inc. – SM City Clark, Tech Hub Bldg. 6 · 2023 — 2024
    Handling inbound customer communications to address needs and facilitate service delivery.
  • Cashier / Service Crew

    SBARRO (Favorite Pizza Inc.) – SM City Clark, Angeles City · 2022 — 2022
    Assisting customers with orders and managing transactions while ensuring efficient service.
  • Customer Care Representative

    STARTEK Philippines, Inc. – Angeles City · 2019 — 2020
    Addressing customer concerns and inquiries to enhance satisfaction and service quality.

Skills & Expertise

Education

  • High School Diploma
    Rafael L. Lazatin Memorial High School · 2006 — 2010

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