Abegail R.

Abegail A. is a seasoned professional in the customer service and recruitment sectors, with demonstrated experience at Concentrix Dashk Services Philippines and Triple Ways Manpower Services. At Concentrix, she advanced from a seasonal to a regular Customer Service Representative Advisor 2, supporting US-based Citibank credit card customers by addressing inquiries, facilitating account updates, managing payments, and resolving disputes. Her responsibilities included handling escalations as part of the Client Advocacy Unit. Previously, Abegail worked as an Agency Coordinator at Pure Snack Food House Corp., overseeing staff hiring, payroll processing, timekeeping, and benefits administration for manpower services. She holds a Bachelor of Science in Business Administration, majoring in Financial Management, from the University of Caloocan City, and is skilled in data analysis and encoding within high-pressure environments.