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ABEGAIL E. — Mid-Level Real Estate Appointment Setter from Philippines

ABEGAIL E.

Mid-Level Real Estate Appointment Setter

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Abigail V. is an experienced professional with a diverse background in appointment setting, customer service, sales, and technical support. She worked as an Appointment Setter at Main Place Homes LLC, where she managed lead qualification and coordinated appointments in the real estate sector. At Teleperformance, she served as a CSR Content Moderator for TikTok UK, ensuring content compliance. As a Technical Support CSR at SYKES Asia INC, she resolved customer issues and promoted Intuit QuickBooks. Her sales acumen was further honed at Coonalter Outsourcing Services, where she generated leads and maintained B2B web hosting services. Abigail also held roles in outbound sales at Concert8 Solutions and Call Care Solutions, demonstrating her expertise in CRM and negotiation. She holds a Bachelor's degree in Business Administration from City University of Pasay and is proficient in both Filipino and English.

Experience

  • Appointment Setter

    Main Place Homes LLC · 2023 — 2025
    Qualified leads by assessing their needs, budget, and timeline. Scheduled appointments between the agent and qualified prospects. Maintained precise records of leads, contacts, and appointments.

  • CSR Content Moderator

    Teleperformance · 2023 — 2023
    Reviewed videos from sellers on TikTok Live in the UK, ensuring to monitor each video for no more than two minutes before marking status as idle. Accurately tagged videos for rejection regarding live selling.

  • Technical Support CSR

    SYKES Asia INC · 2021 — 2023
    Handled customer calls, identifying and addressing their concerns. Worked to resolve issues and problems. Aimed to achieve customer satisfaction to assist in positive survey outcomes, along with upselling additional software platforms.

  • Sales Executive

    Coonalter Outsourcing Services · 2019 — 2021
    Generated leads and organized them in a spreadsheet. Checked the system for website outages. Contacted leads to provide solutions for restoring website functionality and offered website maintenance services for updates and new features.

  • Appointment Setter (Inbound and Outbound Call)

    Concert8 Solutions Philippines Inc. · 2019 — 2019
    Conducted calls to individuals in New York to offer promotions for dental clinic visits. Transferred interested clients to the US representative. Generated new leads using resources such as yellow pages and other websites.

  • VA- Out Bound Sales Representative (Cold Calling)

    Call Care Solutions · 2016 — 2019
    Contacted diabetic patients from leads in a spreadsheet, focusing on building rapport. Explained the purpose of calls and outlined the benefits of services offered. Engaged in upselling additional products for eligible health insurance.

Skills & Expertise

Appointment Setter (Real Estate)SalesAppointment Setter

Education

  • Bachelor of Business Administration
    City University Of Pasay · 2002 — 2006

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