Abhijit C.
Senior Project Manager
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Abhijit C. is a seasoned PMP® Certified Project and PMO Manager, bringing over 18 years of expertise in delivering transformative projects and technology-driven business changes within enterprise environments. Operating from Mumbai, India, he excels in defining and executing strategic programmes, having led multi-region regulatory transformation initiatives at Citicorp Solutions India Ltd with marked success. Abhijit introduces governance improvements, develops reporting frameworks, and drives cross-functional team leadership. His recent role as Senior Project Manager & PMO Lead involved leveraging JIRA, Confluence, and Power BI to enhance programme visibility and reduce manual efforts. Previously, at Reliance Nippon Life Insurance Co. Ltd, he demonstrated vendor and contract management skills and achieved a 40% reduction in manual reporting through automation. His career highlights include receiving the Asia Pacific Leadership Award for excellence in regulatory programme delivery and leading industry-first initiatives with companies like Bajaj Allianz Life Insurance Co. Ltd.
Experience
Senior Project Manager & PMO Lead
Citicorp Solutions India Ltd · 2022 — PresentLed the delivery of multi-region regulatory transformation programmes, ensuring alignment on scope, success measures, and governance structure from initiation through closure. Redefined PMO governance practices by implementing structured RAID frameworks, Power BI dashboards, and automated reporting workflows, enhancing leadership visibility. Acts as the main contact for stakeholders across multiple geographies, ensuring alignment and communication during significant organizational changes. Facilitated coordination among diverse teams, managing dependencies and applying Agile practices within the programme.Project Manager – Technology & Data Transformation
Reliance Nippon Life Insurance Co. Ltd · 2020 — 2022Oversaw the complete delivery of a Data Warehouse modernization and MIS automation programme, involving multiple business functions. Handled third-party vendor relationships, setting procurement requirements and evaluating deliverables to meet quality standards. Developed PMO dashboards and reporting structures to provide consistent programme statuses to senior leadership. Maintained stakeholder engagement by managing competing priorities across various business units, ensuring alignment throughout the project duration.Project Manager – Strategic Initiatives
Bajaj Allianz Life Insurance Co. Ltd · 2018 — 2020Managed a strategic transformation initiative across multiple locations, incorporating process redesign, technology rollout, and people change management. Conducted due diligence and planning sessions while coordinating with vendors and tracking delivery milestones. Addressed resistance to change by employing structured communication and clear documentation, facilitating a smooth transition across all sites.Deputy Project Manager & Business Analyst
Reliance Nippon Life Insurance Co. Ltd · 2011 — 2018Led the full lifecycle management of ETL and MIS automation programmes, overseeing requirements definition, planning, building, testing, and deployment phases. Managed a team of 7–8 developers and established disciplined delivery processes to boost on-time completion rates. Improved project tracking, documentation, and reporting methodologies, creating frameworks for enhanced consistency and minimizing rework.Assistant Manager – Branch Operations
Reliance Life Insurance · 2008 — 2011Handled multi-location operations management, ensuring compliance and coordination of MIS reporting across several branches.Team Leader – Customer Service
ICICI Bank Ltd · 2007 — 2008Led a customer service team focusing on process compliance and operational reporting, managing a high monthly transaction volume.
Skills & Expertise
Education
- DBMICFAI University, Tripura · — — 2011
- PG Diploma in Banking & InsuranceNIIT, Kolkata · — — 2007
- Bachelor of ScienceUniversity of Calcutta · — — 2006
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