Abhishek S.
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Abhishek S. is an operations-focused professional with over four years of experience in account management, inventory planning, and operational coordination, notably in the e-commerce sector. Currently an Account Manager at Jaksham Ecommerce, he oversees business accounts and ensures seamless operations while implementing promotional campaigns and driving revenue growth. His proficiency in inventory accuracy and stock control is complemented by his strategic analysis of operational KPIs to bolster business performance. Previously, as a Senior E-Commerce Executive at Hammoq Infosystem Pvt. Ltd., Abhishek managed multi-platform e-commerce operations involving inventory planning and product lifecycle management across Amazon and other e-commerce sites. His role required managing promotional activities, resolving operational queries, and maintaining service timelines. Abhishek's capabilities are enriched by his strong analytical skills and his ability to collaborate with logistics teams for efficient last-mile coordination, contributing to high-quality customer experiences and operational excellence.
Experience
Account Manager
Jaksham Ecommerce · 2025 — PresentOversee various business accounts to ensure smooth daily operations and high-quality service delivery. Track inventory levels and manage replenishment activities to guarantee inventory accuracy and product availability. Evaluate operational KPIs, sales data, and business reports for identifying areas of improvement. Develop and implement promotional campaigns and pricing strategies to boost revenue. Collaborate with internal teams to enhance workflow, maintain efficient order processing, and achieve operational excellence. Work with logistics and fulfillment teams to ensure timely order processing and client satisfaction. Address operational queries and account-related issues by effectively coordinating with stakeholders. Create MIS reports and performance dashboards to facilitate decision-making. Recognize process gaps and apply enhancements for improved operational productivity and efficiency. Adhere to SOPs to uphold high standards of operational quality.Senior E-Commerce Executive
Hammoq Infosystem Pvt. Ltd. · 2024 — 2025Direct Amazon seller operations, focusing on inventory planning, account performance, and product lifecycle management. Ensure inventory accuracy through meticulous stock planning, tracking, and coordination of shipments. Work alongside cross-functional teams to guarantee smooth operational execution and prompt resolution of issues. Oversee promotional campaigns, pricing strategies, and initiatives for product visibility. Address operational escalations, account issues, and customer inquiries within specified service timelines. Collaborate with warehouse and fulfillment teams to enhance operational flow and availability of inventory. Assist in last mile operations by ensuring readiness of inventory and facilitating shipment coordination. Make prompt operational decisions to tackle daily challenges and reduce service interruptions.Senior E-Commerce Executive
Hammoq Infosystem Pvt. Ltd. · 2021 — 2023Supervise product listings and manage inventory across multiple e-commerce platforms such as Amazon, eBay, Etsy, Facebook Marketplace, Mercari, Poshmark, and Depop. Maintain accurate inventory records and ensure consistency of product information on all platforms. Coordinate with internal teams to streamline workflows and enhance process efficiency. Monitor business performance, customer feedback, and marketplace trends to drive operational improvements. Implement promotional activities and set pricing strategies to enhance customer engagement and improve sales performance. Address operational queries to ensure timely resolution of business issues. Comply with operational processes, quality standards, and business guidelines. Support daily operations by preparing reports and tracking essential operational metrics.
Skills & Expertise
Education
- Bachelor of Commerce (B.Com), HonorsInstitution not specified
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