Abi E.

Abby E. is a bilingual Customer Service Agent and translator with over two years of professional experience in the hospitality and language services industries. Her background includes roles as a receptionist at luxury hotels such as Hotel Eurostars 5* and Hesperia Hotels 4* in Andorra, and as a customer service agent at Caldea Spa, where she managed reservation management, performed check-ins and check-outs, provided personalized guest attention, and handled sales of rooms and services both in person and via online platforms. In the language sector, she has substantial experience in translation [EN, subtitling, and video editing for social media, participating in both group and individual projects, and is skilled in using Trados CAT Tools. Abby E. holds a postgraduate certification from Universidad Católica de las Misiones, demonstrating expertise in language solutions and hospitality operations.