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Abin P. — Mid-Level Automotive Marketing & Content Writer Specialist from India

Abin P.

Mid-Level Automotive Marketing & Content Writer Specialist

India 3-6 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Abin P. is an experienced Customer Service Representative with a background in international customer handling across US, UK, and Australian markets. At [24]7 in Bengaluru, Abin provided live chat sales support for Australian customers using Optus services, specializing in the promotion and sales of Apple iPhone and Samsung devices. During tenure at Firstsource Solutions, he engaged customers in the Sky process, managing broadband, TV, mobile, and SIM service sales, as well as plan upgrades and add-ons. Currently, as the Chief Marketing Officer (Freelancer) at Equivise in Rajasthan, he leads a team in the US automotive industry, producing product descriptions and sales content for brands such as Audi, BMW, GMC, Chevrolet, and Porsche, with responsibility for content writing, quality control, and client coordination. His expertise includes cross-cultural communication, upselling, and management of detail-oriented content projects.

Experience

  • Chief Marketing Officer [Freelancer]

    Equivise · 2023 — Present
    Served as a US-focused automotive Marketing and Content Writer Specialist, generating product descriptions and marketing content for transmission and engine solutions for brands such as Audi, BMW, GMC, Chevrolet, and Porsche. Led a team of 9–10 members and managed parts details, ensuring quality control and coordination with clients.
  • Senior Executive (Sr. CSR)

    Firstsource Solutions · 2020 — 2022
    Interacted with customers under the Sky process to promote broadband, TV, mobile, and SIM services, overseeing plan changes, upgrades, and add-on recommendations.
  • Senior Executive

    [24]7 · 2016 — 2018
    Provided customer support for Australian clients through live chat, focusing on the sale of Apple iPhone and Samsung devices while aiming for high customer satisfaction.

Skills & Expertise

Education

  • BCA
    Jaipur National University · 2019 — 2022
  • Class 12 (Commerce)
    Holy Spirit Senior Secondary School · — — 2012
  • Class 10
    Emmanuel Mission Senior Secondary School · — — 2010

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