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Abrar N. — Senior QA Manager from Pakistan

Abrar N.

Senior QA Manager

Pakistan 6+ years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Abrar N. is a seasoned Lead SQA Engineer located in Dubai, UAE, with over a decade of experience in quality assurance across various industries including e-commerce, SaaS, mobile, web, API, and payments. He currently spearheads the QA department at elGrocer, a division of Smiles under Etisalat, ensuring top-tier quality throughout their high-traffic e-commerce marketplace. His responsibilities encompass managing the QA for consumer applications on both iOS and Android platforms, the SaaS retailer, and administrative platforms that streamline inventory, warehouse management, and fulfillment processes. API testing and business logic comprehension are among his expertise. Abrar showcases his technical prowess in utilizing tools like Postman and JMeter for API validation and performance testing, ensuring the integrity of payment gateways such as Adyen and EPG. Under his leadership, his QA team excelled in implementing structured regression coverage and enhancing sprint planning, significantly reducing production defects. His strategic oversight in quality reporting, release management, and stakeholder communication highlights his aptitude for driving operational excellence and leadership.

Experience

  • Lead SQA Engineer

    elGrocer — Smiles (Etisalat) · 2023 — Present
    Oversaw the QA function for elGrocer's consumer applications, retailer applications, and back-office systems, ensuring quality across mobile, web, and API tiers. Managed testing for the SaaS retailer and admin platforms, focusing on product catalogs, stock levels, and order fulfilment processes. Formulated the QA process, creating test plans, regression packs, and bug triage cadences utilized company-wide. Coordinated release planning with product and engineering teams, ensuring production releases were properly signed off. Executed API and performance testing using Postman and JMeter. Conducted comprehensive payment gateway QA for Adyen and EPG, covering online transactions and reconciliation workflows. Developed risk-focused regression testing to safeguard critical revenue processes. Validated integrations with Azure, Algolia, Segment, and Mixpanel for cloud and analytics platforms. Provided quality reporting on release readiness and defect trends to leadership.

  • Senior SQA Engineer

    elGrocer — Smiles (Etisalat) · 2021 — 2022
    Managed the entire testing process for the elGrocer consumer app on iOS and Android, the retailer app, and the admin web portal. Created and maintained test cases and regression suites across various market launches. Engaged in functional, integration, and regression testing, performing sanity and smoke checks for each release. Conducted REST API testing with Postman and replicated complex issues in collaboration with backend engineers. Verified payment processes and reconciliation for online card transactions through Adyen and EPG sandboxes. Organized User Acceptance Testing with stakeholders, facilitating new retailer integrations across the UAE.

  • Freelance QA Consultant

    Independent · 2018 — 2021
    Conducted complete QA engagements for international clients focusing on mobile and web platforms. Developed test strategies, crafted regression suites, and executed various testing types involving functional, regression, API, and exploratory testing with remote teams. Communicated directly with stakeholders, providing release readiness assessments and risk evaluations.

  • Senior SQA Engineer

    Adroit Pvt. Ltd. · 2015 — 2018
    Led testing efforts for a variety of mobile and web applications targeted at international clients on iOS, Android, and Windows Phone platforms. Designed test cases and plans based on functional and business requirement documentation. Engaged in functional, GUI, integration, system, and acceptance testing while mentoring junior testers to establish best practices for defect tracking.

  • SQA Engineer

    Relax-Solutions · 2012 — 2015
    Performed manual testing of desktop and web applications throughout the software development lifecycle, including defect logging and verification. Contributed to test planning and requirements analysis while applying structured defect reporting across multiple client projects.

  • QA Intern

    Relax-Solutions · 2011 — 2012
    Gained foundational experience in manual testing and defect lifecycle processes while supporting senior testers with test execution and bug reproduction.

Skills & Expertise

Supply ChainCRMQuality AssuranceCPA Marketing ExpertE-Commerce

Education

  • MBIT
    University of Agriculture, Faisalabad · — — 2011

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