Ace B.

Ace P. is a customer-focused professional with over two years of experience in the dynamic field of customer service, demonstrating proficiency in CRM systems and customer relationship management. With a Bachelor’s Degree in International Studies from Xavier University - Ateneo de Cagayan, Ace has a proven track record of managing customer inquiries with professionalism and efficiency. At Ubiquity Global Services Philippines, Inc., he excelled as a Customer Service Specialist by resolving card-related concerns and maintaining accurate customer records. His role as a Social Media Manager and dancer with the Xavier University Cultural Dance Troupe showcased his ability to create engaging content and manage online communications effectively. Additionally, his tenure at Teleperformance CDO enriched his skills in handling T-Mobile service issues and providing effective solutions. Ace is adept with communication platforms such as Slack, Zendesk, and Microsoft Office Suite, ensuring a seamless workflow in fast-paced environments.