Ace L.
Mid-Level Social Media and Community Manager
Open to offersNew to PlatformAbout
Ace L. is a seasoned Social Media & Customer Engagement Specialist with a focused background in managing digital communities. With a degree from Central Philippine University in Civil Engineering, he has transitioned into a role that optimizes digital engagement, leveraging his strong skills in Social Media Strategy & Management and Multichannel Customer Support. Ace has excelled as a Social Media and Community Manager for Team Mel Robbins, where he managed platforms with over 10 million followers. His work involved comprehensive stewardship, including content creation and audience engagement. Additionally, Ace gained experience as a Permit Technician at PermitFlow, overseeing construction permitting processes. As an Inside Sales Representative at Golden Lights, he ensured accurate and efficient customer quotations and order processing. Ace’s expertise is also supported by his proficiency in using SEO Data Tools for technical research and reporting tasks, illustrating his dynamic ability to adapt to evolving digital landscapes.
Experience
Inside Sales Representative
Golden Lights · 2025 — 2026Handled customer quotations and purchase orders within the Inside Sales Team, ensuring precise pricing and order details. Served as the primary contact for customers regarding quotes, order confirmations, product availability, and delivery timelines. Worked closely with sales, inventory, logistics, and finance teams to resolve discrepancies and supported smooth order fulfillment while maintaining accurate records in the CRM/ERP system.Social Media and Community Manager
Team Mel Robbins · 2021 — 2025Managed and moderated social media platforms for a major influencer with over 10 million followers. Ensured the security of her online presence by removing spam accounts and reporting impersonators. Engaged with her audience by responding to inquiries and addressing questions while handling content creation, website management, administrative support, calendar coordination, and graphic design tasks.Permit Technician
PermitFlow · 2025 — 2025Supported construction permitting operations by managing the permit application process. Collaborated with contractors, developers, and city departments to ensure accurate and timely submission and tracking of building permits across multiple jurisdictions.
Skills & Expertise
Education
- BS Civil EngineeringCENTRAL PHILIPPINE UNIVERSITY · 2011 — 2016
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