ACHAIA D.

Employers should hire me because I bring a combination of strong administrative experience, excellent customer service, and a genuine commitment to helping teams stay organized and productive. Throughout my career, I've managed calendars, coordinated meetings across time zones, scheduled and confirmed appointments, maintained accurate records, handled client communications, and supported daily operations with professionalism and attention to detail. I learn new systems quickly, adapt well to changing priorities, and remain calm under pressure. I value accuracy, clear communication, and building positive relationships with clients and colleagues. I'm proactive, dependable, and take ownership of my work to ensure tasks are completed efficiently and on time. I'm also flexible with work arrangements, open to relocation when opportunities require it, and eager to contribute wherever my skills can make the greatest impact. My goal is not only to meet expectations but to consistently exceed.

• Administrative Coordinator

  Qatar International Automobiles · 2022 — Present
  Handled routine office tasks such as responding to phone calls and emails, and distributing mail. Ensured effective staffing and resource coordination to cover daily office workloads. Conducted manual data entry and document scanning to update databases. Proposed improvements for administrative procedures and operating practices. Orchestrated meetings among team members and clients across various locations and time zones. Performed main desk receptionist duties on a rotation basis. Organized calendars for leadership and prioritized key meetings. Maintained employee personnel files in accordance with HR recordkeeping protocols. Supported events, meetings, and conferences for office personnel.

• Accounts Clerk/Production

  Unitedreadymix WLL · 2017 — 2022
  Managed invoicing, payment follow-ups, and administrative documentation while supporting accounting operations. During the Operations Supervisor's extended absence, assumed responsibility for preparing operational reports, coordinating production schedules, communicating directly with customers regarding orders and updates, resolving day-to-day operational concerns, and working closely with production teams to maintain efficient workflow and minimize errors.

• Loan Processor/Insurance Coordinator

  Maybank Phils. Inc. · 2013 — 2016
  Collaborated closely with marketing loan officers and the credit department to coordinate loan applications, verify client documentation, and ensure smooth processing and closings. Reviewed and approved loans within established limits while escalating applications beyond authority levels to management. Addressed customer concerns promptly by applying knowledge of loan products, banking policies, and procedures. Interviewed clients to gather information for insurance quotations, assessed client needs, selected appropriate insurers for underwriting, established policies, calculated premiums, and arranged payment methods. Assisted clients with policy claims by completing and submitting required documentation while maintaining accurate records and providing professional support throughout the process.

• Bachelor of Science (B.S.) - Business Administration Major in Banking & Finance

  Xavier University-Ateneo de Cagayan · 2008 — 2013