ADEL F.

Employers should hire me because I am reliable, detail-oriented, and committed to delivering accurate work on time. I learn new systems quickly, follow instructions carefully, and take responsibility for completing tasks efficiently while maintaining high-quality results.

• Virtual Assistant

  Work From Home: Texas Director LLC · 2021 — 2026
  Engaged in various hands-on tasks including graphic design with Canva, video editing, web design, and course creation using WordPress and GoHighLevel (GHL). Additionally, managed social media and executed email automation through ActiveCampaign, focusing on digital marketing to connect businesses with potential customers via online platforms.

• Bookkeeper

  Home-based: APM Help · 2019 — 2021
  Maintained precise financial records, handled accounts payable and receivable, reconciled bank statements, processed invoices and payments, and prepared financial reports. Managed data entry and expense tracking, supporting daily financial operations utilizing accounting systems such as AppFolio and Propertyware.

• eBay Lister, Process Orders

  Home-based: Virtual Assistant / Cards and Things Business, eBay Store · 2018 — 2019
  Involved in sourcing products from Amazon, comparing them with eBay listings, and identifying profitable items with 3 to 5-star ratings. Extracted product links for upload to WSG, AutoDS, or HydraLister.

• Data Encoder

  Home-based: Virtual Assistant · 2016 — 2018
  Performed data entry duties and handled information encoding.

• eBay Lister, Process Orders

  Home-based: Virtual Assistant · 2014 — 2016
  Responsible for sourcing and listing profitable products from Amazon to eBay by extracting links and verifying their ratings.

• Customer Service Representative

  MAERSK GLOBAL SERVICE CENTRES (PHIL.) LTD. · 2011 — 2013
  Tasked with preparing the Bill of Lading based on shipping instructions received via EDI, email, or fax. Also responsible for processing House Bills and Export Master Bills, managing amendment requests, and addressing operational concerns in collaboration with origin offices.

• Data Encoder

  STAR CRUISES · 2011 — 2011
  Managed encoding of promotion and new sign-up applications into the DRS system, in addition to performing general administrative tasks such as photocopying, faxing, mailing, and filing.

• General Clerk

  BPI FAMILY SAVINGS BANK · 2010 — 2010
  Handled the encoding of client information and conducted documentary billing. Responsible for various administrative tasks, including photocopying, faxing, mailing, and filing.

• Dorm In-charge

  DAVAO MEDICAL SCHOOL FOUNDATION INC. · 2009 — 2009
  Reported unapproved staff absences to the Director and held daily meetings with dorm staff to oversee schedules and address student demerits. Ensured the safety and security of the dormitory and coordinated office hours and service programs.

• Front desk

  SYCHAR GARDEN HOTEL · 2008 — 2008
  Served in various capacities including receptionist and guest relations representative, focusing on appointment scheduling, message handling, and assisting with marketing efforts.

• Cashier

  SM DEPARTMENT STORE · 2008 — 2008
  Delivered exceptional customer service by fostering a welcoming environment, maintaining service standards, and communicating customer requests to management.

• Cashier

  NCCC SUPERMARKET MAIN · 2007 — 2007
  Provided customer service in a supervisory capacity, focusing on creating a positive shopping experience and maintaining awareness of promotions.

• Cashier

  MOTHER’S CHOICE INC. · 2006 — 2006
  Engaged in delivering customer service, ensuring a welcoming environment, and being aware of product promotions.

• Cashier

  NCCC SUPERMARKET MALL · 2005 — 2005
  Responsible for providing customer service, maintaining store standards, and addressing customer inquiries.

• College

  University of Mindanao · 1999 — 2004
• High School

  Davao City National High School · 1995 — 1999
• Elementary

  Magallanes Elementary School · 1989 — 1995