Aderinola W.
Junior Administrative and Customer Relationship Officer
Open to offersNew to PlatformAbout
Aderinola W., currently serving as a Personal Assistant and Admin & Customer Relationship Officer at Tunde Trinity Ventures in Abeokuta, Ogun, is adept in coordinating schedules and managing calendars with a keen eye for detail. She effectively handles sensitive information, ensuring confidentiality while responding to client queries with precision. Her role includes conducting business reviews to enhance client satisfaction and maintaining client databases by updating the CRM system. Previously, Aderinola served as an Admin Assistant during her NYSC tenure at the Primary Healthcare Board, where she managed COVID-19 vaccination records and trained new personnel in data entry. Aderinola's proficiency in Google Workspace and Microsoft Office tools, combined with her skills in Asana and Trello, make her an invaluable asset in both customer relations and administrative support. She holds a BSc in Microbiology from Ajayi Crowther University.
Experience
Personal assistant; Admin & Customer Relationship Officer
Tunde Trinity Ventures · 2023 — PresentCoordinated schedules, meetings, and appointments while managing calendars and travel arrangements. Ensured confidentiality by handling sensitive information discreetly and proactively addressed tasks to ensure project completion. Responded to inquiries, complaints, and requests via email and telephone as the primary contact, conducted business reviews to assess client satisfaction, and addressed customer complaints by offering suitable solutions. Maintained records of customer accounts and documentation, generated leads, and provided pertinent information to facilitate sales. Escalated client concerns and updated the CRM to keep account managers informed of client changes, liaising with internal teams to prioritize client needs.NYSC (ADMIN ASSISTANT)
Primary Healthcare Board · 2022 — 2023Recorded personal data of first-dose COVID-19 vaccine recipients on the EMID site and trained over 100 new EMID recorders. Scanned QR codes for vaccination authenticity, provided administrative and secretarial support, and responded to inquiries from staff. Generated invoices and receipts prior to booking, delivered clerical support by managing a variety of routine and special tasks, and maintained organization of physical files and digitized records for easy access. Developed strong communication and time management skills, ensuring accountability by keeping detailed records of payment information in ledger books.
Skills & Expertise
Education
- NYSCPrimary Healthcare Board · 2022 — 2023
- Bachelor of Science in MicrobiologyAjayi Crowther University · 2017 — 2021
Interested in this professional?
Sign in as an employer to save this profile or invite Aderinola W. to a job.
Sign in as an employer