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Adrean N. — Mid-Level Sales Representative from Jamaica

Adrean N.

Mid-Level Sales Representative

Jamaica 1-2 years
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About

Adrean N. is a highly skilled and organized individual, currently seeking to leverage his extensive experience in hard sales and customer service as a Sales Representative at Meadow Memorial. With a robust background in the telecommunications industry, he has consistently demonstrated excellence at Centerfield BPO from February 2023 to July 2026 as a Sales Expert, surpassing key performance indicators and earning quarterly awards. At Johns Jewellery Store, Adrean honed his expertise in selling high-quality jewellery pieces and custom designs, contributing to building strong client relationships. His role as a Customer Service Agent at Conduent involved adept handling of bookings and medical history inquiries, showcasing his ability to ensure a positive customer experience. Adrean also has technical proficiency from WideStream Networks, where he installed and supported internet modems and routers. He possesses a strong competency in Microsoft Suite, CRM Applications, and Zendesk, making him well-prepared for remote work environments.

Experience

  • Sales Expert

    Centerfield Bpo · 2023 — 2026
    Consistently exceeded KPIs while being a top sales performer for a major telecommunication company based in the US. Gained skills in effective communication with clients from diverse regions and adapted accent for better engagement.
  • Customer Service Agent

    Conduent · 2022 — 2023
    Provided support for bookings and addressed inquiries regarding medical history. Assisted members with medical insurance information and resolved issues to ensure a positive customer experience while keeping detailed communication records.
  • Jewellery Specialist

    Johns Jewellery Store · 2022 — 2022
    Engaged with customers to sell jewellery pieces, including gold, silver, and diamonds, catering to varying preferences. Created custom high-quality jewellery by gathering customer descriptions and preferences while building rapport with high-profile clients.
  • Technician

    WideStream Networks · 2021 — 2022
    Installed internet modems, routers, and cameras, while assisting customers with their technical queries.

Skills & Expertise

Education

  • CSEC subjects
    St Catherine High School · 2016 — 2021

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