Adrian O.
Junior Healthcare Virtual Assistant
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About
Adrian O. is a Healthcare Virtual Assistant and registered Occupational Therapist with over three years of experience supporting clinicians in healthcare environments. Board certified in the Philippines since 2017, Adrian has provided administrative support and patient coordination for podiatry clinics and home health agencies, handling tasks such as appointment scheduling, document management, and maintaining confidentiality per HIPAA regulations. His expertise includes virtual scribing, EHR systems like Kinnser and Practice Fusion, and quality assurance for nursing documentation to support insurance reimbursement. Adrian’s work has focused on ensuring efficient workflow and accurate documentation within healthcare operations.
Experience
Healthcare Virtual Assistant
Better You Home Health · 2022 — 2024Entered data for new patients, performed quality assurance on nursing visit documentation for insurance reimbursement, and supported clinicians with documentation and software navigation. Provided virtual scribing assistance and contributed to the improvement of workflow processes throughout the company.Healthcare Virtual Assistant
Chateau Foot and Ankle Center · 2023 — PresentManaged incoming calls and patient inquiries in a podiatry clinic, arranged and maintained patient appointments through the electronic health record (EHR) system, and safeguarded confidential medical information in compliance with HIPAA regulations.
Skills & Expertise
Education
- Bachelor of Science in Occupational TherapyVelez College · 2012 — 2017
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