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ADRIEL H. — Mid-Level B2B Sales Specialist from Jamaica

ADRIEL H.

Mid-Level B2B Sales Specialist

Jamaica 3-6 years
Open to offersNew to Platform
Languages
English
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About

Adriel H. is a motivated and adaptable professional actively completing a Bachelor's degree in Economics and Statistics at the University of the West Indies. With extensive experience in sales, customer service, and team collaboration across various industries, Adriel has consistently contributed to team success. In his current role as a Sales Specialist (B2B) at Concentrix, he excels in selling Microsoft 365 commercial product licenses and generating leads daily for over 20 customers. At Centerfield, Adriel managed over 30 inbound calls daily, converting sales for AT&T Wireless products. His previous position as a Brand Advocate at Sagility involved assisting healthcare professionals with claim disputes and maintaining salesforce pipeline hygiene. Adriel's tenure as a Sales Manager at IBEX Global saw him supervising 21 agents, servicing incoming calls, and meeting sales targets for AT&T products. He also holds valuable experience from Jamaica Agent Services Ltd (Alorica) where he provided customer-focused sales support for hotel room reservations. Adriel's key skills include CRM management, proficiency in Microsoft Office and Excel, and his ability to utilize tools like QuickBooks and G Suite. His strong written and oral communication skills further augment his professional capabilities.

Experience

  • Sales Specialist(B2B)

    CONCENTRIX · 2024 — Present
    Focused on selling Microsoft 365 commercial product licenses, generated sales leads for over 20 customers daily, and communicated effectively with clients to understand their requirements and provide tailored solutions. Maintained accurate records in Dynamic 365 MSX.
  • Sales Representative

    CENTERFIELD · 2024 — 2024
    Managed over 30 inbound calls each day to convert sales for AT&T Wireless products. Effectively communicated with clients to ascertain their needs, maintained accurate records in Sara plus CRM and OPUS.
  • Brand Advocate

    SAGILITY · 2023 — 2024
    Assisted healthcare professionals with claim disputes through over 30 incoming calls daily, supervised pipeline hygiene by escalating and closing open leads in Salesforce. Addressed inquiries from medical providers regarding health plan benefits and maintained accurate records.
  • Sales Manager

    IBEX GLOBAL · 2020 — 2022
    Serviced more than 40 incoming calls daily to sell AT&T products including phone, internet, and cable. Oversaw 21 agents by providing sales support and consistently met performance targets. Coached sales agents and developed action plans aligned with client targets.
  • IHG Sales Representative

    JAMAICA AGENT SERVICES LTD (ALORICA) · 2019 — 2019
    Specialized in selling hotel room reservations while providing customer-centric sales support and consistently achieving sales performance goals. Communicated effectively with clients to ascertain their needs and maintained accurate CRM pipeline records.

Skills & Expertise

Education

  • Bachelor’s degree in Economics and Statistics
    University of the West Indies

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