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Adrienne M. from South Africa

Adrienne M.

South Africa 6+ years
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Languages
English
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About

Adrienne M. is a highly experienced Senior Receptionist based in Germiston, South Africa, with over 15 years of extensive experience in administrative and operational support roles. She has proven expertise in financial reconciliation, managing multi-line switchboards, and ensuring compliance with regulatory requirements. At Sandwich Baron Head Office, Adrienne streamlined financial reconciliation processes across multiple payment platforms, achieving a remarkable 98% accuracy in revenue reporting. Her compliance management skills have ensured 100% adherence to immigration and labor regulations for foreign staff. Additionally, her role at Henpro College involved effective document management and meeting administration, supporting departmental communication. Adrienne's technical proficiency encompasses the use of MS Office Suite, Pastel, and various data analytics tools like Nupay and Yoco. Her work in logistics and supply management and her adept customer service skills have been instrumental in optimizing office workflows and improving customer satisfaction in various positions.

Experience

  • General Admin/Payroll Clerk/Receptionist

    Sandwich Baron Head Office · 2022 — 2024
    Managed daily financial reconciliation on multiple platforms, ensuring accuracy in revenue reporting. Verified documentation for compliance regarding foreign staff, maintaining full alignment with immigration regulations. Oversaw attendance by checking staff clock-ins and addressing any discrepancies. Confirmed the validity of drivers' licences and ensured all contracts were duly signed and filed. Handled supplier credit applications and updated company records. Prepared documents for vehicle registration and ordering of approved chemicals and stationery. Liaised with municipal services to resolve critical service issues, enhancing operational continuity. Processed Workmans Compensation, funeral fund, and provident fund claims efficiently. Conducted meeting administration, including preparing agendas and minutes for regular meetings. Recorded monetary transactions and managed reporting of faulty communications equipment. Coordinated high-volume document reproduction, supporting various departments by processing documents timely. Managed payroll data and schedule operations.
  • Call Centre Agent

    Democratic Alliance · 2021 — 2021
    Conducted resident outreach to confirm voting registrations and polling locations.
  • Telesales Agent

    Serr Synergy · 2019 — 2019
    Engaged in telesales activities, cold calling prospective clients and scheduling appointments for BEE-related consultations.
  • Admin Assistant

    Flower Foundation Cosmos @ Waverley · 2015 — 2016
    Provided administrative support to staff including Matron and OT Coordinator, helping to improve departmental efficiency. Managed logistics for the delivery of essential products to residents while maintaining hygiene standards.
  • Receptionist

    SJ Forklifts · 2013 — 2013
    Managed reception duties, including switchboard operation and appointment scheduling for management.
  • Receptionist

    Geyser Allied Products CC (GAP) · 2011 — 2012
    Handled reception tasks and managed incoming services.
  • Receptionist

    Independent Energy Solutions (IES) · 2010 — 2011
    Performed receptionist duties, supporting internal communication and client inquiries.
  • Administrative Assistant / Accounts Clerk

    Motor Accessory Consultants · 2007 — 2008
    Delivered administrative support and managed account-related functions including invoice processing and customer relations.
  • Billing Clerk

    National Renal Care · 2005 — 2005
    Processed billing for patients on dialysis using Pastel Evolution.

Skills & Expertise

Education

  • Business & Computer Studies Programme
    Damelin East Rand · — — 2002
  • Matric Certificate
    Windsor House Academy · — — 2000

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