Post a Job Free
138 viewsTalent
Adrienne N. — Mid-Level Content Moderator from Philippines

Adrienne N.

Mid-Level Content Moderator

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Adrienne V. is an experienced Content Moderator with over four years overseeing user-generated content across social media and email platforms in the digital services industry. At Partnerhero Corporation Inc., Adrienne ensures alignment with trust and safety policies by moderating chats, comments, and media, focusing on the removal of content that includes hate speech, harassment, misinformation, and explicit material. Previously at Lizzy’s Nook TaskUs, Adrienne managed content moderation and email support, removing policy-violating posts and addressing user concerns promptly. Recognized as a team Subject Matter Expert, Adrienne provided moderation support to global teams and guided new agents through casework. Proficient in Trust & Safety Policy Enforcement, Email Support & User Issue Resolution, and the use of moderation tools and platforms such as Salesforce, Jira, Slack, and Gmail.

Experience

  • Trust and Safety Content Moderator Level II

    Partnerhero Corporation Inc. · 2024 — Present
    Moderated user-generated content, including chats, comments, and media, ensuring adherence to platform policies. Removed content that violated regulations, such as hate speech, harassment, misinformation, and explicit material, while focusing on user safety and policy compliance. Oversaw user-generated submissions for violations involving unauthorized website links.

  • Content Moderator / Email Support

    Lizzy’s Nook TaskUs · 2021 — 2024
    Managed and moderated user-generated content across email and social media channels. Removed inappropriate or policy-violating posts to uphold platform standards. Addressed user concerns via email, ensuring accurate and timely responses.

  • Cashier

    Private Space Salon · 2018 — 2019
    Evaluated customer needs through effective communication, anticipating responses to inquiries. Updated daily records to monitor sales and maintain accuracy in payment totals. Processed transactions using cash, cheque, or card.

Skills & Expertise

Community Manager (Discord)Digital MarketingComplianceCustomer ServiceEmail SupportSalesContent Writer

Education

  • High School Diploma
    Child Development and Guidance Center · 2015 — 2018

Interested in this professional?

Sign in as an employer to save this profile or invite Adrienne N. to a job.

Sign in as an employer