Aerian R.
Open to offersNew to PlatformAbout
Aerian R. is a seasoned IT Support Specialist and former Fraud Analyst with a diverse background in both technology support and risk analysis. Holding extensive experience from roles at Mansion88 and KNW Technology, Aerian has honed expertise in fraud investigation, analyzing betting patterns and suspicious activities to prevent fraudulent syndicates, as well as conducting user verification processes to ensure KYC compliance. Transitioning to the tech industry with Techdirect Pte Ltd, Aerian has excelled in technical support, leveraging skills in remote workstation troubleshooting using AnyDesk and managing user access through Active Directory. Proficient in monitoring IoT devices and maintaining technical equipment, Aerian efficiently supports the seamless functioning of IT operations. Aerian's analytical acumen, combined with an educational foundation in Computer Science from St. John Bosco Institute of Arts & Science, equips him to address complex IT challenges and maintain system integrity.
Experience
IoT Desktop Support
Techdirect Pte Ltd · 2024 — 2026Diagnosed hardware, software, and peripheral issues for local and remote workstations using AnyDesk to maintain productivity. Managed user access through Active Directory (AD), facilitating secure account administration and credential management. Oversaw office IoT devices and maintained hardware inventory to ensure operational and connected equipment. Used Jira for tracking and documentation of technical service requests, ensuring resolution and adherence to support standards.Jr. Risk Analyst
KNW Technology · 2023 — 2023Performed identity verification and financial background checks to mitigate platform risks. Monitored transactions to adhere to security protocols, ensuring compliance and appraising potential risks.Señior Fraud Analyst
Mansion88 · 2014 — 2020Analyzed betting patterns and suspicious account behaviors to identify and prevent fraud syndicates. Conducted thorough checks of identity documents and bank accounts for KYC and security compliance. Tracked high-volume transactions and financial histories to detect irregularities and minimize losses. Monitored real-time transactions to ensure compliance with security protocols. Analyzed suspicious account activities and prepared detailed documentation to support internal risk mitigation strategies.
Skills & Expertise
Education
- Associate of Computer Science & TechnologySt. John Bosco Institute of Arts & Science · 2011 — 2013
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