Agnes N.

Agnes M. is a dedicated professional with a strong foundation in health records management, demonstrated through exhaustive experience at reputable institutions. In her role as a Front Office worker at Bliss Healthcare Hospital, she was responsible for patient reception, registration, and managing billing through various insurance portals including Nhif, Britam, and Mtiba. Her role demanded proficiency in customer service, adept at maintaining a positive interface with patients and achieving targets in customer satisfaction. Prior to this, she excelled as a Data Entry Clerk at Minet Insurance Company, where she managed customer information and policy data with accuracy, adhering to industry regulations. Her prior internship as a Statistician and Health Records Officer at Aga Khan University Hospital honed her skills in data analysis, coding, and use of electronic health records, critical for effective health information management. Her qualifications include a Diploma in Health Records and Information Technology from Manza Kenya Medical Training College. Proficient in MS Excel, MS Access, and MS Word, Agnes is committed to handling health data with precision and confidentiality.