Ahmed B.
Logistics and Export Documentation Specialist
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Ahmed Bilal P. is an experienced professional in the logistics, shipping, and finance sectors, with a focus on export documentation, freight coordination, and customer relationship management. As a Customer Success Executive – Export Documentation at HashMove Pvt Ltd., he has managed international shipments, reviewed over 50 documents weekly for compliance, and trained customers, resulting in increased platform usage and service improvements. Ahmed also held the position of Finance Executive – SOA Payable at Oceanic Star Line, where he reconciled payable statements, processed invoices, and supported budgeting efforts. Earlier, he gained experience with Habib Bank Ltd. as a Tele Sales Officer, addressing customer inquiries and meeting sales targets. Ahmed’s academic background includes a BS in Supply Chain Management and a Bachelor’s in Commerce from the University of Karachi. Proficient in shipment tracking and MS Excel, he delivers operational accuracy across logistics and financial operations.
Experience
Customer Success Executive – Export Documentation
HashMove Pvt Ltd. · 2023 — PresentReviewed over 50 documents each week, ensuring 100% compliance with requirements for BLs, invoices, and packing lists. Coordinated international shipments collaborating with freight forwarders, customs, and operations teams. Provided monthly tracking updates and resolved issues for more than 80 customers and freight forwarders. Conducted onboarding and training sessions for 15+ customers, resulting in approximately 30% increased usage. Communicated customer feedback to internal teams to facilitate a ~20% service enhancement.Finance Executive - SOA Payable
Oceanic Star Line · 2022 — 2023Reviewed and reconciled more than 100 payable statements each month with a 98% accuracy rate. Ensured compliance with accounting controls, company policies, and established financial procedures. Processed and verified over 50 invoices on a monthly basis, decreasing errors by approximately 15%. Assisted in budgeting, cost tracking, and the preparation of financial reports. Coordinated with internal departments to ensure financial records were aligned with operational activities.Tele Sales Officer
Habib Bank Ltd. · 2020 — 2021Initiated contact with 60–70 customers daily to showcase banking products and services. Assessed customer needs and proposed suitable financial solutions. Maintained precise call records, customer data, and follow-up information. Addressed customer inquiries each day while fostering long-term client relationships. Successfully achieved over 85% of daily call targets within a performance-oriented sales environment.
Skills & Expertise
Education
- BS in Supply Chain ManagementUniversity of Karachi · 2023 — 2024
- Bachelor’s in CommerceUniversity of Karachi · 2019 — 2022
- Intermediate in CommerceGovt. College of Commerce and Economics · 2016 — 2018
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