Ailyn L.

Ailyn G. is a student currently pursuing a Bachelor of Science in Business Administration at the University of Mindanao Tagum College. She has practical experience in customer service and sales, honed through roles in various business environments. At Celebrace Flowershop, Ailyn worked as a Customer Service and Sales Associate, where she managed both in-store and online inquiries, significantly contributing to increased daily sales conversions. Her responsibilities included processing and tracking floral orders with a high degree of accuracy and ensuring timely delivery to boost customer satisfaction and repeat business. She also served as the primary contact for online orders, offering real-time updates and product recommendations that supported upselling. Previously, at Neneng’s Eatery, Ailyn adeptly managed cash register transactions and coordinated with kitchen staff to provide seamless service during peak hours. Her strong skills in order processing and coordination, effective time management, and ability to multitask in fast-paced environments make her a valuable asset. Fluent in English, Tagalog, and Cebuano, she brings a multicultural edge to her customer engagement capabilities.