Ailyn B.
Junior Hospitality Operations Manager
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About
Ailyn B. is a dynamic Resort/Villa Operations Manager with expertise honed through progressive roles at Caribbean Premiere Villas by Caribbean Waves Waterpark Resort. Initially joining as a housekeeper in March 2025, she diligently advanced to her managerial position by September of the same year. During her tenure, she adeptly supervised daily villa operations and housekeeping activities, ensuring high standards of cleanliness and customer satisfaction. Her adeptness in handling customer complaints efficiently has been pivotal in maintaining high service quality. A graduate with a Bachelor of Science in Agroforestry, Ailyn brings practical skills in farming and environmental conservation. Her training at the Community Environment and Natural Resources Office further enriched her fieldwork capabilities, focusing on plant monitoring, soil testing, and site maintenance. Fluent in English and Filipino, she excels in time management, customer service, and housekeeping management, making her a versatile professional in both hospitality and agroforestry sectors.
Experience
Manager
Caribbean Premiere villas by Caribbrean waves Waterpark resort · 2025 — 2025Oversaw daily villa operations and housekeeping activities. Handled customer complaints with empathy, ensuring issues were resolved effectively to uphold satisfaction levels. Showcased leadership, teamwork, and time management skills.Housekeeper
Caribbean Premiere villas by Caribbrean waves Waterpark resort · 2025 — 2025Carried out routine housekeeping and sanitation tasks. Prepared rooms and facilities to meet required standards. Maintained attention to detail and reliability while collaborating with staff to fulfill daily duties.On the Job Training
Community Environment and Natural resources Office · 2023 — 2023Met service time and quality targets while collaborating with team members to achieve results. Built and maintained positive working relationships for improved team communication. Conducted plant/tree monitoring and field observations, including weeding, cleaning, and site maintenance, along with soil testing and basic soil assessment for field evaluation.
Skills & Expertise
Education
- Bachelor of Science in AgroforestryBulacan Agricultural State College · 2021 — 2025
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