Ailyn C.

Ailyn C. is an experienced Call Center Agent in the healthcare and financial services sectors, with over 2 years handling ACA/Medicare (Frontier campaign) and debt settlement accounts. She has managed high-volume inbound and outbound calls, consistently meeting sales and compliance targets through lead qualification, CRM management, and overcoming customer objections. Ailyn has experience as both an opener and closer in sales environments, as well as a background in retail as a cashier and saleslady. Additionally, she has worked as an ESL Teacher, designing individualized English learning plans and integrating interactive teaching techniques. She is fluent in English and Filipino, and her roles have required data entry, identity verification procedures, and market research within team-oriented environments.