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Aivy M. — Mid-Level HR and Accounting Officer from Philippines

Aivy M.

Mid-Level HR and Accounting Officer

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Aivy M. is a seasoned professional in the finance and hospitality industries with a strong background in customer service, HR and Accounting, and business management. She has held positions such as Assistant Branch Manager at BPI and Store Manager at Jollibee Foods Corporation, where she honed her skills in improving customer interactions and managing daily operations. At BEUP Builders Corporation, she served as HR and Accounting Officer and later as a CEO, demonstrating her adaptability and leadership in administrative and financial tasks. Her role as Bancassurance Sales Executive at BPI AIA Life Assurance Corp. involved offering product solutions and achieving financial targets, highlighting her results-driven approach. Furthermore, she has experience as a Subject Matter Expert at Openedge BPO, where she was responsible for coaching and training agents and ensuring optimal service delivery.

Experience

  • Bancassurance Sales Executive

    BPI AIA Life Assurance Corp. · 2022 — 2023
    Offered product solutions to meet clients' financial needs, focusing on achieving specified individual and company KPIs.
  • Assistant Branch Manager I

    BPI · 2019 — 2022
    Oversaw personnel functions related to HR activities. Provided administrative support and managed records and receipts as part of finance responsibilities. Ensured that both personal and company targets were met.
  • Subject Matter Expert

    Openedge BPO · 2018 — 2019
    Supported agent training and development while working to improve overall customer interaction strategies.
  • Lead Verification Specialist

    Accentline Inc. · 2017 — 2018
    Executed outbound calling to obtain client information and presented potential client solutions. Prepared for daily operations and contributed to the overall functioning of the team.
  • Service Crew

    Jollibee Foods Corporation · 2017 — 2017
    Performed various service-related tasks, ensuring high-quality customer service and engagement.
  • Store Manager I

    JFC
    Coached and trained agents to enhance customer interactions. Handled daily operations reporting, ensuring readiness for day-to-day tasks, and managed service crew duties including serving and bussing tables, and taking orders.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Colegio del Sagrado Corazon de Jesus · 2016 — 2021

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