AIZA W.

Aiza W. is a seasoned E-Commerce Operations & Shopify Specialist with a robust track record in transforming product listings and backend workflows for online stores, primarily in the apparel industry. With three years of experience, she has expertly managed and optimized over 200 Shopify product listings, enhancing buyer trust and increasing conversions. Aiza effectively streamlines catalog management, size chart configuration, and inventory control, which led to a 20% reduction in stock discrepancy errors. As a Customer Support Specialist, she consistently maintains a 95% inquiry resolution rate, which fosters customer satisfaction and repeat sales. Currently affiliated with FBExpress Online Clothing Store in Islamabad, Pakistan, Aiza excels in handling orders and inventory across multiple product collections. She is pursuing a Bachelor of Business Administration from Quaid-i-Azam University, further honing her product management skills. Aiza is fluent in English, Urdu, and Punjabi, which aids in her effective client communication and problem resolution.