Aiza R.

Employers should hire me because I bring a strong combination of client success, operations, project management, sales, and digital marketing experience. I am proactive, organized, and dependable, with a proven ability to manage clients, coordinate projects, improve processes, and communicate effectively with both customers and leadership teams. I am comfortable using tools such as GoHighLevel, Kajabi, Zoom, Monday.com, Canva, Google Workspace, Microsoft Office, and AI platforms. I also have experience creating SOPs, managing campaigns, supporting online programs, troubleshooting client concerns, and maintaining strong customer relationships. I take ownership of my work, learn new systems quickly, and remain calm and solution-focused under pressure. My goal is not only to complete tasks, but to help the business operate more efficiently, retain clients, and deliver a consistently positive customer experience.

• Client Services Manager

  Best Practice Group · 2025 — Present
  Assisted the director with webinars and courses while addressing client needs and promoting services. Managed client meeting schedules and prepared presentation materials for webinars.

• Sales Manager

  Phar Philippines Inc · 2018 — 2019
  Led a sales team to consistently meet targets and managed critical client accounts, achieving high multi-year renewal rates.

• Sales Executive

  Phar Philippines Inc · 2016 — 2018
  Sourced leads, pitched services, and finalized key deals while managing client relationships.

• Sales Executive

  Sign Media Inc · 2014 — 2016
  Generated leads for potential sales and presented products and services to clients. Created proposals, negotiated terms, and closed deals.

• Station Assistant

  Serco Dubai Metro · 2013 — 2015
  Provided assistance to passengers for inquiries and ensured a seamless customer experience through regular inspections and communication with the station master.

• Marketing Assistant

  Eye Level Philippines · 2013 — 2014
  Presented and onboarded new center managers and owners while developing weekly marketing strategies. Inspected center materials and addressed any concerns.

• Assistant Operations Manager

  Ikkoryu Fokuoka Ramen · 2014 — 2014
  Supervised operations across multiple branches to ensure service consistency and gathered customer feedback to improve operational efficiency.

• Sound Director

  TFM Media and Events · 2011 — 2013
  Managed audio elements for live events to maintain consistent sound quality and regulated background music and effects.

• Assistant Producer

  Solar Entertainment, Inc · 2009 — 2013
  Produced and edited premium sports content and live event footage while covering high-profile events such as product launches and movie premieres.

• Event Manager

  MITE ASIA, Inc · 2008 — 2009
  Organized events from concept to execution, coordinating with suppliers to ensure meticulous delivery.

• AB Comminication Arts

  University of the East · 2003 — 2008