Ajanthan A.
Senior Operations Manager
Open to offersNew to PlatformAbout
Aj. A. is an accomplished Operations Manager based in Colombo, Sri Lanka, with over 8 years of extensive experience in the logistics and operations management sectors. He has demonstrated expertise in managing time-critical cargo, optimizing supply chain processes, and leading cross-country operations. At Wash on Wheels, he successfully directed daily operations for a mobile fleet, implementing strategic servicing schedules that reduced downtime by 20% and enhanced operational readiness. Aj. adeptly designed data-driven route plans that improved job completion rates and decreased travel time by 15-18%. His skillful management of vendor relationships and logistics budgeting resulted in 10-12% annual cost savings, while his introduction of logistics management software significantly boosted administrative efficiency. His past role at Omni Logistics involved resolving client service escalations, optimizing delivery timelines, and enhancing document handling through Lean methodologies. Aj. is Lean Six Sigma Certified and is known for using his skills in Operational Strategy, Project & Program Coordination, and Data Reporting, Analysis & Audit Support to drive results and support business growth.
Experience
Operations Manager
Wash on wheels · 2025 — PresentOversaw daily operations for a mobile vehicle fleet, ensuring compliance and service availability. Developed data-driven route plans to enhance efficiency, leading to reduced travel time and fuel consumption. Managed dispatch operations for multiple teams, utilizing real-time tracking to improve on-time arrival performance. Optimized procurement and inventory management to decrease supply shortages and enhance cost efficiency. Established KPI tracking systems to facilitate data-based decision-making and operational transparency. Managed logistics budget while achieving cost savings through improved route efficiency and vendor negotiations. Ensured adherence to fleet safety regulations and implemented driver safety briefings. Integrated logistics management software to streamline scheduling and reporting processes. Guided and mentored logistics and field staff, focusing on team productivity and accountability. Created scalable logistics models to support business growth and maintain service consistency.Assistant Manager
Omni Logistics [Pvt] Ltd · 2018 — 2025Served as a primary liaison between client services and internal teams to address escalations and guarantee consistent service delivery. Collaborated with cross-functional stakeholders to enhance workflows and mitigate operational bottlenecks. Ensured documentation for clients was maintained accurately and aligned with service level agreements. Coordinated with external vendors to optimize delivery timelines in alignment with Member Care processes. Conducted process reviews using Lean methodologies, leading to a notable reduction in document handling times. Offered operational data and insights to support effective issue resolution within client service teams. Contributed to audit report preparations and compliance activities during client audits.Research Analyst
Techome Technologies [Pvt] Ltd · 2016 — 2018Performed research and reporting to enable data-driven business decisions. Created structured reports and visual data presentations for use by executive teams. Provided analytical support for logistics forecasting and planning activities.Trainee, Data Entry Operator
Global Informatics · 2011 — 2018Maintained accuracy in customer and shipment data entry, ensuring 100% data integrity. Addressed inconsistencies in logistics records and supported overall quality control efforts.
Skills & Expertise
Education
- BEng (Hons) in Software EngineeringLondon Metropolitan University · 2012 — 2016
- Diploma in Java ProgrammingAsian Computer Education · 2010 — 2012
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