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Alberto L. — Senior Product Manager from Philippines

Alberto L.

Senior Product Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alberto L. is a seasoned technology-driven business leader and Computer Science alumnus with over two decades of experience in bridging technical infrastructure and commercial growth within the FinTech, BPO, HealthTech, and Gaming sectors. He has a proven track record in Product Management, Technical Consulting, and System Integrations and excels at leading cross-functional engineering and product teams. At Elite Global Sourcing Inc., he was instrumental in formulating BPO sourcing strategies to expand IT-enabled client operations, while at Puzzlebox BPO, Inc., he improved operational efficiency by implementing automated policies. As the Chief Commercial Officer at Pragmanila Solutions, Inc., he successfully scaled operations by securing international software delivery partnerships. Earlier, as a Project Manager & Technical Consultant at DCExcel, Inc., he integrated complex Order Management Systems for high-volume clients. His academic foundation was established with a B.S. in Computer Science from the University of Perpetual Help System DALTA.

Experience

  • Business Development Manager

    Elite Global Sourcing Inc. · 2022 — 2022
    Developed technical BPO sourcing strategies aimed at enhancing market presence and improving IT-enabled operations for clients.

  • General Manager

    Puzzlebox BPO, Inc. · 2018 — 2020
    Oversaw daily operations and initiated automated corporate policies and lean processes to enhance efficiency, while managing technology and operational budgets to reduce overhead costs and optimize asset allocation.

  • Chief Commercial Officer

    Pragmanila Solutions, Inc. · 2016 — 2017
    Directed the complete product strategy, positioning, and commercialization of custom software solutions, while leading the product development lifecycle for enterprise-level applications such as a time-logging system and an HR Management System (HRMS).

  • Project Manager & Technical Consultant

    DCExcel, Inc. · 2016 — 2016
    Designed and implemented backend integrations for complex Order Management Systems (OMS) targeted at high-volume enterprise clients in Australia, and managed technical support frameworks along with data migration initiatives.

  • Business Development & Marketing (Tech Consultant)

    CheckApp, Inc. · 2014 — 2015
    Facilitated market localization and the launch process for a HealthTech mobile application in the Philippines, negotiating API integrations with healthcare providers and HMO networks.

  • Product Manager

    Ayannah Information Solutions, Inc. · 2012 — 2014
    Oversaw operations and lifecycle configurations for a Mobile Value-Added Service (VAS) platform, which involved optimizing SMS distribution networks to achieve a significant compounding growth rate in the active customer database.

  • Channel Sales Manager

    Digital Media Exchange, Inc. · 2011 — 2011
    Increased digital distribution networks and generated gross revenue through rapid expansion efforts.

  • Marketing Services Manager

    X-Play Online Games, Inc. · 2009 — 2011
    Utilized client-server metrics and player community data to create targeted marketing and live operations campaigns for gaming products.

  • Various Roles (Community Manager / Sales Analyst & Supervisor)

    Level-Up! Incorporated · 2002 — 2007
    Executed community engagement and analytics efforts to support localized regional game deployments, enhancing player acquisition and retention.

Education

  • B.S. in Computer Science
    University of Perpetual Help System DALTA · — — 2002