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aldrin J. — Mid-Level Virtual Assistant from Philippines

aldrin J.

Mid-Level Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Aldrin John E. F. is a versatile professional with substantial experience in customer service and educational environments. As a Virtual Assistant Cold Caller at Vector Growth, he was instrumental in converting prospects into sales by guiding clients through the funding application process. Previously, he excelled as a Customer Service Representative at both Task Us and VXI. At Task Us, he supported clients in enrolling in debt settlement programs and determining which accounts to settle first, ensuring confidence in payment plans. At VXI, he focused on resolving customer inquiries, addressing technical issues, achieving performance metrics, and promoting product offerings. In the education sector, Aldrin's role as a Student Teacher at Gubat National High School involved applying educational theories, honing instructional skills, and transitioning into a professional educator. He holds a Bachelor of Secondary Education from Bicol University Gubat and is recognized as a Dean's Lister. Aldrin also possesses Computer System Services NCII certification and is a Licensed Professional Teacher.

Experience

  • Virtual Assistant Cold Caller

    Vector Growth · 2025 — 2026
    Focused on converting prospects into sales by offering clients additional funding for their businesses and submitting application forms for review by the underwriting team.
  • Costumer Service Representative

    Task Us · 2024 — 2025
    Assisted clients with enrollment in a debt settlement program, prioritizing accounts that needed to be settled first and ensuring clients felt confident making payments.
  • Costumer Service Representative

    VXI · 2023 — 2024
    Handled customer inquiries and technical troubleshooting, while achieving performance metrics. Responsibilities included delivering first-call resolutions and accurately processing account and billing requests, alongside upselling and pitching products.
  • Student Teacher/ Internship

    Gubat National High School · 2023 — 2023
    Applied educational theories in a classroom setting, developed core instructional skills, and transitioned towards becoming a professional educator.

Skills & Expertise

Education

  • Bachelor of Secondary Education
    Bicol University Gubat

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