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Alejandra S. — Mid-Level Marketing & International Business Specialist from Honduras

Alejandra S.

Mid-Level Marketing & International Business Specialist

Honduras 3-6 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Alejandra S. is a highly skilled Marketing and International Business Engineer known for her result-driven capabilities and extensive experience in high-volume corporate settings. Her proficiency and robust track record lie in optimizing customer experiences, navigating complex internal software, and devising data-driven solutions in bilingual environments (English/Spanish). Alejandra has a keen expertise in project organization, analytical problem-solving, and managing international business processes. Her technical acumen is highlighted by her adept use of Data Analysis, CRM Platforms, and Multi-system Integration. Alejandra's career includes significant roles as a Customer Service Representative at StarTek and Alorica, where she excelled in complex transaction processing and providing superior bilingual support. Her education, culminating in a degree from Universidad Jose Cecilio del Valle, underpins her strategic marketing and operational prowess.

Experience

  • Customer Service Representative

    Alorica · 2023 — 2026
    Focused on cross-functional operations, including Customer Retention (CR), transaction processing, Over-the-Counter (OTC) logistics, and essential Back-Office workflows while providing high-quality support to international clients in English and Spanish.
  • Customer Service Representative

    Startek · 2020 — 2022
    Handled various internal systems, database platforms, and CRM software to efficiently address intricate customer and business transactions.

Skills & Expertise

Education

  • Marketing Engineering & International Business
    UNIVERSIDAD JOSE CECILIO DEL VALLE · 2018 — 2026
  • High School Diploma in Sciences and Letters in Humanities
    INTERNATIONAL CHRISTIAN SCHOOL · 2015 — 2018

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