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Alejandro — Mid-Level IT Support Supervisor from Argentina

Alejandro

Mid-Level IT Support Supervisor

Argentina 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Alejandro V. is an experienced IT professional specializing in the mining industry, with a strong background in system analysis and IT infrastructure. His educational foundation began at the Instituto de Educación Católica, followed by a technical focus at Escuela Superior de Buenos Aires where he studied to become an Analista de Sistemas. Throughout his career, Alejandro honed his expertise in critical IT domains. At Newmont - Cerro Negro, he progressed from Supervisor Sr. de Soporte Usuarios to Jefe de Sistemas, overseeing the stability and security of IT infrastructure. His role involved directing network services and managing IT resources to ensure effective delivery and support. Alejandro's experience extends to Cerro Vanguardia S.A., where he handled operational support and systems communication, managing equipment and IT systems. Key technical competencies include network configuration, system deployment, and infrastructure management. Alejandro has achieved significant project milestones, such as data center service migrations, showcasing his capacity to drive impactful technical initiatives.

Experience

  • Senior User Support Supervisor

    Newmont - Cerro Negro · 2020 — 2025
    Ensure stability, availability, and integrity of servers, network services, and communications within IT.
  • IT Infrastructure Manager

    Newmont - Cerro Negro · 2019 — 2019
    Plan, direct, and control processes for the development and delivery of network services by managing resources for comprehensive solutions.
  • IT/OT Infrastructure Manager

    Newmont - Cerro Negro · 2018 — 2018
    Direct the installation, maintenance, and implementation of necessary systems and infrastructure across company sites to ensure network service availability.
  • Systems Manager

    Newmont - Cerro Negro · 2015 — 2017
    Oversee the management of IT systems to support operational processes and ensure effective service delivery.
  • User Support Supervisor

    Newmont - Cerro Negro · 2015 — 2016
    Monitor and support user-related issues in IT environments to enhance service quality.
  • Operational Support / Systems and Communications

    Cerro Vanguardia S.A. · 2008 — 2015
    Install, configure, and maintain communication radios and equipment in mining operations. Provide on-site and remote IT support for hardware and software, manage backup systems, and administer antivirus solutions.

Skills & Expertise

Education

  • Systems Analyst
    Escuela Superior de Buenos Aires · 2001 — 2003
  • Bachelor of Commerce
    Instituto de Educación Católica · 1991 — 1997
  • Diploma in Mining Management
    Universidad Austral

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