Alely O.

Alely O. is an experienced administrative professional whose work spans the customer support, sales, and legal services sectors in the Philippines. She served as an Administrative Support and Telemarketer at Sitel Philippines Corporation from 2013, handling customer inquiries and complaints via phone and email, resolving issues by collaborating with various departments, and consistently meeting sales goals through cold calling and lead closures. At Globe Philpinoy Health&Wealth Marketing Service, Alely tracked customer contacts, explained product benefits, and managed payment information. Her most recent position as a Legal Assistant (VA Role) at Paul Mankin’s Law Firm involved email management, maintaining client files, tracking case progress, and ensuring timely legal filings. Armed with data analysis and excellent written and verbal communication, Alely holds a Bachelor of AB Communication and is computer literate.